SME Logistics(Supervisor-level)
Job Description
Key Skills
2 candidate(s) have already applied for this Job. Apply now
The duties and responsibilities of this position consists of, but are not limited to, the following:
- With a focus on quality and efficiency, executes one or more of the following tasks in accordance with office and company policies and standard operating procedures (SOPs): creating orders, activating shipments, building loads, assigning loads, scheduling appointments, tracking and tracing shipments, invoicing, updating financials, generating carrier payments (T-cheks), rejecting orders, cancelling orders, updating and resolving events, booking loads, bouncing loads and executing load builder profiles.
- Monitors task boards and assigned email accounts to respond to customer and carrier requests.
Documents events utilizing knowledge gained through SOPs and experience and, when required, follows defined escalation procedures.
+Follows through on customer or carrier requests to ensure satisfaction. Escalates questions or requests when necessary.
+Validates and ensures the accuracy of load data in systems according to CHR and customer standards.
+Complete other duties as assigned - Requirement
Minimum 2 years of experience on transportation/logistics industry. (FedEx, UPS, DB Schenker, CEVA, DHL and other
Role
Any Other
Timings
Night Shift (Permanent)
Industry
Courier / Transportation / Freight
Work Mode
Work from office
Functional Area
Any Other
Note: Myglit doesn't charge any money from candidates. If you have been asked to pay money to get this job then report to us immediately at support@myglit.com.
Interview Tips
- Giving the VNA round?
- What are the most important skills you acquired as a Soft Skills/VNA trainer?
- How would you handle an irate customer?
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