Sr Manager Process Improvement (Clark) Telco and Media
Gratitude IncSr Manager Process Improvement (Clark) Telco and Media
Job Description
Key Skills
1 candidate(s) have already applied for this Job. Apply now
Qualifications:
Earned a Bachelor’s Degree in any field
LSS Greenbelt Certified- minimum
10 years of minimum experience working in BPO industry
Experience in managing Telco and Media accounts
Process Improvement experience in BPO Setup is required
At least 5 years’ experience in a Process Improvement capacity
Minimum tenure of at least 2 years in last 2 organizations
Completed GB projects for KPI Improvement such as CSAT, AHT etc.
Must be at least an incumbent Manager or current Sr. Manager
Must be willing to work on flexible schedule. Willing to work onsite in Clark, Pampanga
Role
Lead Manager
Timings
Flexible (Permanent)
Industry
BPO
Work Mode
Work from office
Process
Voice
Functional Area
ITES / BPO / Customer Service
Note: Myglit doesn't charge any money from candidates. If you have been asked to pay money to get this job then report to us immediately at support@myglit.com.
Interview Tips
- Giving the VNA round?
- What are the most important skills you acquired as a Soft Skills/VNA trainer?
- How would you handle an irate customer?
Get the Best Jobs
on your Fingertips
Similar Jobs
Insurance Account Executive
TCS, Pampanga1 - 2 Year(s)
₱ 15 - ₱ 30K p.m
Pampanga, Philippines
Senoir Manager Process Improvement
Gratitude Inc5 - 25 Year(s)
₱ 160 - ₱ 180K p.m
Pampanga, Philippines
Concentrix Clark | CSA – Telco & Financial Accounts
Gratitude Inc1 - 18 Year(s)
₱ 15 - ₱ 25K p.m
Pampanga, Philippines
Team Leader
Gratitude Inc7 - 10 Year(s)
₱ 70 - ₱ 80K p.m
Pampanga, Philippines
URGENT BPO HIRING – CSR | UP TO ₱38K!
Gratitude Inc0 - 1 Year(s)
₱ 18 - ₱ 38K p.m
Pampanga, Philippines
CSR Financial Account -TCS Pampanga
Gratitude Inc1 - 23 Year(s)
₱ 30 - ₱ 35K p.m
Pampanga, Philippines
Customer Success manager Japanese Sutherland Company
Gratitude Inc1 - 8 Year(s)
₱ 140 - ₱ 150K p.m
Pampanga, Philippines
Customer service representative
Gratitude Inc0 - 3 Year(s)
Confidential
Pampanga, Philippines
CSR Healthcare, Financial or Telco
Gratitude Inc1 - 16 Year(s)
₱ 17 - ₱ 27K p.m
Pampanga, Philippines
Customer Care Representative
Gratitude Inc0 - 3 Year(s)
Confidential
Pampanga, Philippines