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Team Leader

Gratitude Inc
3353 Views
17 hours ago

Team Leader

3-4 Year(s)
₱ 50 - ₱ 60K p.m
Manila (Pasay City)
(Base Location for WFH)
Manila (Pasay City)
(Base Location for WFH)

Job Description

Key Skills

Communication Microsoft Office Writing Team Leader

62 candidate(s) have already applied for this Job. Apply now

Job Responsibilities



1. Distribution of Workload to team members



2. Helping the team in handling & resolution of work-related problems, understanding &



interpretation of       



3. Issues and decision making."



4. Provide leadership and focus to the project teams.



5. Responsible for the productivity, quality and overall performance of the projects



6. Escalate and follow up for resolution for all issues that affect work.



7. Learn and implement new client systems. Co-ordinate and organize training for new



joinee as well as for existing members of the team based on the project’s requirement.



8. Interaction with the clients & taking feedback from clients and formulating Strategies to



meet the client’s specific needs and expectations."

Role

Team Leader -Chat

Timings

Night Shift (Permanent)

Industry

Medical / Healthcare / Hospital

Work Mode

Work from Home

Process

Non-Voice

Functional Area

ITES / BPO / Customer Service

Note: Myglit doesn't charge any money from candidates. If you have been asked to pay money to get this job then report to us immediately at support@myglit.com.

Recruiter profile

Abosede Fmr Agency Awosanya

Recruiter - Gratitude Inc

NA, nigeria

0+ Followers

500+ Posts

Interview Tips

  • Giving the VNA round?
  • What are the most important skills you acquired as a Soft Skills/VNA trainer?
  • How would you handle an irate customer?

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