TELCO Customer Service Representative
Gratitude IncTELCO Customer Service Representative
Job Description
Key Skills
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Job Summary
We are looking for enthusiastic and customer-focused individuals to join our Telco Customer Service team. In this role, you will assist customers with their inquiries, resolve concerns, and deliver exceptional service while maintaining a positive customer experience.
Key Responsibilities
Handle incoming customer inquiries via phone.
Assist customers with account-related concerns and service requests.
Resolve issues efficiently while ensuring customer satisfaction.
Accurately document customer interactions in the system.
Meet quality and performance standards.
Qualifications
At least a High School Graduate.
No BPO experience required.
Fresh graduates and career shifters are welcome to apply.
Good communication skills.
Willing to work onsite and on a shifting schedule.
Why Join Us?
Competitive salary package
Paid professional training
Career growth opportunities
Dynamic and supportive work environment
Role
Customer Service Executive -Chat
Timings
Flexible (Permanent)
Industry
BPO
Work Mode
Work from office
Process
Semi-Voice
Functional Area
ITES / BPO / Customer Service
Note: Myglit doesn't charge any money from candidates. If you have been asked to pay money to get this job then report to us immediately at support@myglit.com.
Interview Tips
- Giving the VNA round?
- What are the most important skills you acquired as a Soft Skills/VNA trainer?
- How would you handle an irate customer?
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