TITLE: Nurse - Case Appeals and Grievance - PHRN Active License

Gratitude Inc

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1 week ago

TITLE: Nurse - Case Appeals and Grievance - PHRN Active License

1-9 Year(s)

₱ 40 - ₱ 47K p.m

Job Description

Key Skills

International Call Centre PHRN Grievances Support Experience active PHRN License Case Appeals experience

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JOB TITLE: Nurse - Case Appeals and Grievance - PHRN Active License - Up to 47K incl. Allowance

Location: Onsite Training / 2x a week Onsite in Production

Work Setup: Training Full Onsite, Production 2x a Week Onsite

Work Shift: Night Shift

Salary: Up to PHP 47,000 including license allowance

Headcount: 7 | Target Start Date: October 13, 2026

ABOUT THE ROLE:

We are hiring 7 PHRNs for Grievance and Case Appeals (Back-office, Non-Voice). This role is perfect for Registered Nurses with grievance and appeals experience who are looking for a night shift opportunity.

WHAT'S IN IT FOR YOU:

- Salary up to PHP 47K including license allowance

- Back-office / Non-voice role

- Training full onsite, then 2x a week onsite once in production

- Start date: October 13, 2026

YOUR ROLE:

- Handle grievance and case appeals for healthcare members

- Review and process cases according to guidelines

- Ensure compliance and accurate documentation

- Work on a back-office, non-voice setup

WHO WE'RE LOOKING FOR:

- PHRN with active license

- Active Registered Nurse

- Must have at least 1 year of grievance and case appeals experience

- Back-office - non-voice experience preferred

- Willing to work on night shift schedule and attend training onsite

- Stable work history - Job hoppers who change jobs frequently in less than a year will be rejected

Role

Account Manager

Timings

Night Shift (Permanent)

Industry

BPO

Work Mode

Work from office

Process

Non-Voice

Functional Area

ITES / BPO / Customer Service

Note: Myglit doesn't charge any money from candidates. If you have been asked to pay money to get this job then report to us immediately at support@myglit.com.

Norman Bogonko

Recruiter - Gratitude Inc

NA, kenya

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