Trainer - Retail Account
Gratitude IncTrainer - Retail Account
Job Description
Key Skills
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Job title: Trainer
Account: Retail
Type of Support: Voice
Work set up: 100% Onsite in Tech Tower, Cebu IT Park
Work shift: Night Shift
Salary: 34k package
Start date: ASAP or Aug 15, 2025
Qualifications:
• Must be a College Graduate
• Minimum 1 year experience as Trainer in a BPO industry.
• Preferred: retail background, but can be a trainer for any customer service accounts in BPO.
• No relevant experience in BPO will be rejected
• Good communication skills
• Will do a demo based on any customer service approach provided by trainers, but if candidate can create a training demo for handling time, would be preferred
• Amenable to work onsite in Cebu City
• Should not be a job hopper
• Must not currently or formerly be an employee of Wipro
Recruitment Process: (Virtual/online process)
• Initial Interview: HRI (Human Resource Interview)
• Demo Presentation / Operations Interview: MS Teams
Role
Customer Service Trainer
Timings
Night Shift (Permanent)
Industry
BPO
Work Mode
Work from office
Process
Voice
Functional Area
ITES / BPO / Customer Service
Note: Myglit doesn't charge any money from candidates. If you have been asked to pay money to get this job then report to us immediately at support@myglit.com.
Interview Tips
- Giving the VNA round?
- What are the most important skills you acquired as a Soft Skills/VNA trainer?
- How would you handle an irate customer?
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