Training Manager (Mortgage and Insurance)

Gratitude Inc

1578 Views

14 hours ago

2-4 Year(s)

₱ 90 - ₱ 110K p.m

Pampanga

Job Description

Key Skills

Communication Skills coaching skills Mentoring Strong communication and interpersonal skills Leadership & Mentorship

3 candidate(s) have already applied for this Job. Apply now

Core Domain Knowledge

•Understanding of BFSI products and services

•Strong understanding of adult learning principles and various training methodologies

Training Needs Analysis

•Expertise in identifying training needs through various methods

•Ability to monitor and evaluate the effectiveness of training programs, measure ROI, and make data-driven improvements

Quality Assurance (QA) & Performance Management

•Understanding of how training impacts quality and performance metrics.

•Ability to work with QA and operations teams to align training with business goals and compliance standards

Advanced Microsoft Office skills (Excel, PowerPoint)

Organizational & Time Management

•Exceptional organizational skills, ability to plan, manage time, and multitask effectively in a fast-paced environment.

Minimum Behavioral competencies

•Accountability and Ownership

•Emotional Intelligence

•Collaboration and Teamwork

Role

Training Manager

Timings

Australian Shift (Permanent)

Industry

BPO

Work Mode

Work from office

Process

Voice

Functional Area

ITES / BPO / Customer Service

Note: Myglit doesn't charge any money from candidates. If you have been asked to pay money to get this job then report to us immediately at support@myglit.com.

Benjamin Etuweire

Recruiter - Gratitude Inc

NA, nigeria

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