Transition and Transformation Manager (For BPO)
Gratitude IncTransition and Transformation Manager (For BPO)
Job Description
Key Skills
3 candidate(s) have already applied for this Job. Apply now
Transition Manager; Solutions Manager
90,000.00
Mid-shift
Taguig
2 days/week onsite
Degree holder with 3 to 5 years of relevant project management experience
ITIL certified is an advantage
PMP certified is an advantage
Strong understanding of ITIL, especially in the areas of Service Operations and Service Transition
Experience in project managing Business Process Services projects, preferably with experience in IT or automation-related projects and start-up
Managed Services covering areas such as contract, infrastructure setup, HR transition, finance, knowledge transition, asset transfer, etc.
Experience in a customer-facing roleknowledge transition, asset transfer, etc.
CV - mohammed@gratitudeindia.com
Role
Manager -Customer Service
Timings
Flexible (Permanent)
Industry
BPO
Work Mode
NA
Process
Non-Voice
Functional Area
ITES / BPO / Customer Service
Note: Myglit doesn't charge any money from candidates. If you have been asked to pay money to get this job then report to us immediately at support@myglit.com.
Interview Tips
- Giving the VNA round?
- What are the most important skills you acquired as a Soft Skills/VNA trainer?
- How would you handle an irate customer?
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