Travel account specialist
Gratitude IncTravel account specialist
Job Description
Key Skills
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Job Descriptions
Travel Account Specialist (GDS Experience Required)
Job Title
Travel Account Specialist
Location : pasig
Rockwell Site
Salary: TBD
Job Summary
We are looking for experienced Travel Account Specialists with strong knowledge of Global Distribution Systems (GDS) such as Sabre, Amadeus, or Worldspan. The role involves assisting customers with flight reservations, ticketing, itinerary changes, and travel-related concerns while providing excellent customer service.
Responsibilities
Handle inbound and outbound travel-related inquiries
Assist customers with booking flights, hotel reservations, and itinerary modifications
Use GDS tools such as Sabre, Amadeus, or Worldspan efficiently
Provide accurate travel information and solutions
Process cancellations, refunds, and rebooking requests
Maintain professionalism and excellent customer service standards
Meet quality and productivity targets
Qualifications
At least 2 years of GDS experience (Sabre, Amadeus, or Worldspan)
B2 CEFR English communication level
Strong customer service and problem-solving skills
Ability to work on shifting schedules
Travel account experience is an advantage
Role
Travel Consultant
Timings
Rotational Shifts (Permanent)
Industry
BPO
Work Mode
Work from office
Process
Semi-Voice
Functional Area
ITES / BPO / Customer Service
Note: Myglit doesn't charge any money from candidates. If you have been asked to pay money to get this job then report to us immediately at support@myglit.com.
Interview Tips
- Giving the VNA round?
- What are the most important skills you acquired as a Soft Skills/VNA trainer?
- How would you handle an irate customer?
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