USRN Trainer (Assistant Manager Level)

Gratitude Inc

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2 weeks ago

USRN Trainer (Assistant Manager Level)

1-3 Year(s)

Manila (Makati)

Job Description

Key Skills

US Healthcare USRN Trainer Active USRN Mainland license Clinical bedside experience

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KEY RESPONSIBILITIES:

A. Training Delivery

 Conduct New Hire Training (NHT) sessions for USRN roles across various clinical programs (e.g., Utilization Management, Case Management, Clinical Appeals, Triage, Claims Review).

 Facilitate instructor-led, virtual, and hybrid training sessions using structured methodologies and adult learning principles.

 Ensure that all trainees meet clinical competency, documentation quality, and compliance standards prior to deployment to operations.

B. Curriculum and Content Development

 Develop, review, and update training modules, assessments, return demonstrations, case simulations, and reference materials.

 Ensure training content reflects current client guidelines, internal policies, U.S. healthcare protocols, and applicable regulatory standards (e.g., HIPAA).

 Collaborate with Operations, Quality, and Client Teams to ensure accuracy and alignment of clinical training programs.

C. Trainee Evaluation and Coaching

 Conduct knowledge assessments, practical evaluations, and certification activities for trainees.

 Document trainee performance and provide formal coaching, feedback, and developmental support.

 Participate in transition-to-production support (e.g., nesting, shadowing, side-by-sides) to ensure successful deployment.

Non-Negotiable Requirements

 Active and unrestricted U.S. Registered Nurse (USRN) license.

 Minimum of 2–3 years clinical bedside experience (e.g., ER, ICU, Med-Surg, Telemetry).
 Minimum of 1 year experience as a USRN Trainer in a BPO or U.S. Healthcare account (e.g., UM, CM, Triage)

Role

Technical / Process Trainer

Timings

Rotational Shifts (Permanent)

Industry

Health/Fitness/Wellness

Work Mode

Hybrid

Functional Area

Teaching / Education / Language Specialist

Note: Myglit doesn't charge any money from candidates. If you have been asked to pay money to get this job then report to us immediately at support@myglit.com.

Abiola Oladepo

Recruiter - Gratitude Inc

NA, nigeria

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