Vendor Management Lead

Gratitude Inc

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1 month ago

Vendor Management Lead

10-12 Year(s)

130 - 200 Thousand p.m

Manila (Makati, Pasay City, Pasig, Taguig, Mandaluyong)

Job Description

Key Skills

ITIL Stakeholder Management ITSM Service Management Excellent written and oral communications skills

1 candidate(s) have already applied for this Job. Apply now

MUST HAVE:

• 10-12 years of experience in Defining, documenting, implementing and managing vendor onboarding and performance management process

• ITIL 4 Foundation or at-least ITIL V3 Foundation certificate

• Excellent Verbal & Written communication skills.

• Hands-on experience in managing the multiple vendors

• Experience in managing vendor onboarding, managing the contracts/ SLAs/ KPIs, defining coordination/communication/ handshake procedure, reviewing their performance and take corrective actions

• Experience in stakeholder management and onsite-offshore management

Responsibility of / Expectations from the Role:

• Define/ refine and implement vendor onboarding and performance management process

• Monitor SLA/KPI adherence

• Facilitate vendor governance forums and performance reviews

• Coordinate performance improvement across vendors

Unique Selling Proposition (USP) of The Role:

• Should have experience in managing multiple vendors in Infrastructure projects in banking domain

Role

Any Other

Timings

Night Shift (Permanent)

Industry

Other

Work Mode

Hybrid

Functional Area

Any Other

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Vivian Chukwuta

Recruiter - Gratitude Inc

NA, nigeria

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