Workday Support Specialist
Gratitude IncWorkday Support Specialist
(Base Location for WFH)
(Base Location for WFH)
Job Description
Key Skills
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Job title: Workday Support Specialist
Work location:
Key Responsibilities:
System Configuration: Supporting local subsidiaries to ensure WD alignment with HR policies, processes, and reporting needs.
• Data Management: Ensuring the accuracy, integrity, and security of data within the Workday system.
• Security Management: Implementing and maintaining measures to safeguard employee information.
• Reporting and Analytics: Creating and maintaining reports that offer insights into HR metrics and trends.
• Integration Management: Support the connection of Workday with other systems, including payroll, benefits, and time and attendance during both integration and steady state phases
• Change Management: Overseeing changes to the Workday system, including testing, implementation, and communication. Partnering with key stakeholders to ensure changes are communicated appropriately for overall system visibility.
• User Support: Assisting employees and managers in navigating and using Workday effectively; including the capturing of potential continuous improvement opportunities
• Vendor Management: Partnering with leadership to manage relationships with third-party vendors that provide Workday support.
Required Skills:
Technical Skills
• Problem-Solving: Strong skills in problem-solving and troubleshooting.
• Communication: Exceptional verbal and written communication abilities. Competencies and Professional Background
• Business Process Configuration: Knowledge of how to set up and manage business processes within Workday, including approvals and workflows.
• Security Administration: Understanding of Workday’s security model, including user roles, permissions, and data access.
• Integration Skills (Desired): Familiarity with Workday integration tools (e.g., Workday Studio, Enterprise Interface Builder) and basic understanding of integration concepts.
• Data Management: Skills in data import/export processes and managing data integrity within Workday.
• Workday Expertise: Comprehensive understanding of Workday’s core modules (e.g., HCM, Payroll, Time Tracking, Recruitment, Advanced Comp and Performance management) and their configuration.
• Analytical Skills (Desired): Proficient in analyzing data and identifying trends.
• Basic HR Knowledge: A solid understanding of HR processes and best practices to effectively support end-users.
• User Support Skills: Effective communication skills to assist users and provide training as needed.
• Diligence: Sharp focus on detail to ensure data accuracy
Work Experience:
Minimum of 2-3 years of experience with Workday in a post-go-live environment; work in a Business as-Usual environment a plus
Must have experience in Workday Integration and Workday Studio
Special Certifications:
•Workday Integration Certification is a plus.
Role
Generalist HR
Timings
Night Shift (Permanent)
Industry
Facility Management
Work Mode
Work from Home
Functional Area
Human Resources
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