Customer Service Representative (Tagalog - Inbound with Discovery Calls/Video)

OP360 CEBU

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2 years ago

Customer Service Representative (Tagalog - Inbound with Discovery Calls/Video)

1-2 Year(s)

Cebu Central Visayas

Job Description

Key Skills

Advertisement Sales Customer Relations Customer Service Sales Customer Management Customer oriented Customer service advisor

1 candidate(s) have already applied for this Job. Apply now

Sales Development Representative:

Languages: Tagalog and Bahasa Indonesia

Focus on form fills(emails), sequencing leads, and 15-minute disco calls/video

Based in PHL with APAC working hours

Job Responsibilities:

Adhering to daily schedule responding to new leads and existing customers' email inquiries

· Having 10-15 minute scheduled video discovery calls with customers

· Intermittent chat coverage as needed

· Asking good discovery questions to uncover use-case information and potential sales opportunities

· Assisting customers with general product questions and support issues

· Creating opportunities in Salesforce and passing them to internal Asana sales representatives

· Add customers who have accessed our product's content

Qualifications:

Atleast 1yr B2B Sales Experience

Familiar with CRM and Project Management Tools

Role

Customer Service Executive

Timings

Rotational Shifts (Permanent)

Industry

BPO

Work Mode

Work from office

Process

Voice

Functional Area

ITES / BPO / Customer Service

Note: Myglit doesn't charge any money from candidates. If you have been asked to pay money to get this job then report to us immediately at support@myglit.com.

John S Taghoy

Recruiter - OP360 CEBU

NA, philippines

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Cebu Central Visayas, Philippines

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