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CALL CENTER AGENT

Talent Outsourcing Channel Solutions

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19 hours ago

CALL CENTER AGENT

0-10 Year(s)

₱ 15 - ₱ 25K p.m

Davao (Davao del Sur)

Job Description

Key Skills

Customer Service Communication Skills COMPUTER SKILL

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Overview:

We are seeking a motivated and customer-focused individual to join our team as a Customer Service Representative. In this role, you will be the primary point of contact for our customers, handling inquiries, resolving issues, and ensuring a positive experience.

Responsibilities:

-Respond promptly and professionally to customer inquiries via phone, email, or chat

-Provide accurate information and solutions to customer concerns

-Assist customers in navigating products/services, troubleshooting issues, and placing orders

-Maintain a high level of customer satisfaction through effective communication and problem-solving

-Collaborate with internal teams to address customer needs and escalate complex issues when necessary

-Follow company guidelines and procedures to uphold service standards

Compensation:

-Basic Salary: Up to 26,000 PHP

-Night differential

-Allowance

-Complete Government Benefits

-Free HMO + Leave

-Exciting Performance Bonuses

*Additional benefits will be discussed during the Job Offer.*

REQUIREMENTS/QUALIFICATION

-No experience needed

-Excellent communication skills, both verbal and written

-Strong customer service orientation with a friendly and empathetic demeanor

-Ability to multitask, prioritize, and work efficiently in a fast-paced environment

-Proficiency in basic computer applications and willingness to learn new systems

-Willing to work in shifting schedules

-Previous experience in customer service or a related field is advantageous

Schedule: SHIFTING

Work set-up: ONSITE

Role

Customer Service Executive -Technical

Timings

Rotational Shifts (Permanent)

Industry

BPO

Work Mode

Work from office

Process

Voice

Functional Area

ITES / BPO / Customer Service

Note: Myglit doesn't charge any money from candidates. If you have been asked to pay money to get this job then report to us immediately at support@myglit.com.

Evelyn Ramos

Recruiter - Talent Outsourcing Channel Solutions

NA, philippines

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