Cebu | Customer Support Ambassador | Earn up to 36k Monthly!
TDCXCebu | Customer Support Ambassador | Earn up to 36k Monthly!
Job Description
Key Skills
1 candidate(s) have already applied for this Job. Apply now
Job Highlights
- Up to P2K incentive for all new hires present on Day 1 of PST
- HMO and life insurance coverage on day one.
- Comprehensive health insurance coverage for dependents, including senior citizens and domestic partners.
- Employee Assistance Program and Mental Health Consultations
- Fast promotion and endless growth opportunities.
- And many more!
#BeMore
Do you aspire for a rewarding career that lets you do more and achieve more? Unleash your full potential at work with TDCX, an award-winning and fast-growing BPO company.
Work with the world's most loved brands and be with awesome, diverse people. Be home, belong, and start your journey to #BeMore!
Top reasons to work with TDCX
- Attractive remuneration, great perks, and performance incentives
- Comprehensive medical, insurance, or social security coverage
- World-class workspaces
- Engaging activities and recognition programs
- Strong learning and development plans for your career growth
- A positive culture for you to #BeMore at work
- Easy-to-locate area with direct access to public transport
- Flexible working arrangements
- Be coached and mentored by experts in your field
- Join a global company, winner of hundreds of industry awards
What is your mission?
As a Client Support Ambassador, you will work with our Largest Online Booking Account to deliver outstanding customer experience through phone and email. You will be the first point of contact to handle and resolve customer concerns.
Who are we looking for?
- Completed 2 years in college
- At least 6 months of solid BPO experience ( international voice account)
- Strong verbal and written English communication skills
- Positive, self-motivated and energetic
- Amenable to work in rotating shifts (morning, mid, & night shifts)
- Can work in IT Park, Cebu City
*Promo runs from April 1 to June 30, 2023.
*Terms and conditions apply
Who is TDCX?
TDCX (NYSE: TDCX) provides transformative digital CX solutions, enabling world-leading and disruptive brands to acquire new customers, build customer loyalty, and protect their online communities.
TDCX helps clients, including many of the world's best brands, achieve their customer experience aspirations by harnessing technology, human intelligence, and our global footprint. We serve clients in fintech, gaming, technology, home sharing and travel, digital advertising and social media, streaming, and e-commerce. Our expertise and strong footprint in Asia have made us a trusted partner for clients, particularly high-growth, new-economy companies looking to tap the region's growth potential.
We pride ourselves on discovering and employing the best professionals to join us as we transform the outsourced CX industry. Our commitment to #BeMore for our people, our clients, and our community has led to us winning several hundreds of industry awards, including being one of the best companies to work for in Asia.
From our first-rate workspaces, above-industry-average compensation packages, and career opportunities to our workplace perks, find out what else is in store when you embark on a career with TDCX.
Role
Customer Service Executive
Timings
Rotational Shifts (Permanent)
Industry
BPO
Work Mode
NA
Process
Voice
Functional Area
ITES / BPO / Customer Service
Note: Myglit doesn't charge any money from candidates. If you have been asked to pay money to get this job then report to us immediately at support@myglit.com.
Interview Tips
- Giving the VNA round?
- What are the most important skills you acquired as a Soft Skills/VNA trainer?
- How would you handle an irate customer?
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