Customer service representative
TeleperformanceCustomer service representative
Job Description
Key Skills
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Job description
Rockwell Account: Local Healthcare
Process: VI–Offer–PEME
Work Setup: Onsite
Qualifications:
• At least High School Graduate (old curriculum) / SHS Graduate
• With medical allied course OR at least 6 months Healthcare CCE
• B1 BAA 32
Silver City Account: Appliance Retail
Process: VI–Offer–PEME
Work Setup: Onsite
Qualifications:
• At least High School Graduate (old curriculum) / SHS Graduate
• C1 BAA 32
• Minimum 6 months CCE
Silver City Account: Travel
Process: VI–Offer–PEME
Work Setup: Onsite
Qualifications:
• At least High School Graduate (old curriculum) / SHS Graduate
• B1 BAA 32
• Minimum 1 year CCE
Role
Customer Care Officer
Timings
Flexible (Permanent)
Industry
BPO
Work Mode
Work from office
Process
Semi-Voice
Functional Area
ITES / BPO / Customer Service
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Interview Tips
- Giving the VNA round?
- What are the most important skills you acquired as a Soft Skills/VNA trainer?
- How would you handle an irate customer?
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