TECHNOLOGY SYSTEMS ANALYST
The Remote GroupTECHNOLOGY SYSTEMS ANALYST
Job Description
Key Skills
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Qualifications:
- Knowledge of some or all of the following programming and systems development tools and emerging technologies – VBA, Java, .Net, web programming, virtualization, Cloud computing, MS SQL Server, Oracle DB
- Has experience with identifying potential service risks and issues, and providing effective technical solutions to mitigate those risks
- Minimum of 5 years work experience in related field/job (IT Projects)
Scope of Responsibilities:
Systems/Application Development or Enhancement
- Help identify system/application solutions that will address the users’ requirements
- Document business requirements as basis for application development
- Design and develop new programs, reports or enhancements to existing applications
- Conduct unit and system testing on applications developed or enhanced
- Coordinate and manage user acceptance testing and deployment
- Maintain project and code repository
Data Processing and Application Support
- Maintain and implement updates to third-party systems
- Manage access and licenses in coordination with Infrastructure support
- Provide support to business through specific administrative functions (eg. ARIMA opening and closing)
- Support ad hoc request for data extraction and reports generation
- Address and resolve tickets raised for application support/remediation
Vendor Management
Liaise with partners and service providers
Role
NON-BPO
Timings
Day Shift (Permanent)
Industry
NON-BPO
Work Mode
NA
Process
Non-Voice
Functional Area
NON-BPO
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Interview Tips
- Giving the VNA round?
- What are the most important skills you acquired as a Soft Skills/VNA trainer?
- How would you handle an irate customer?
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