Chat Support Jobs in Pampanga

TTEC

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18 hours ago

0-2 Year(s)

Pampanga

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Job Description

Key Skills

Customer Service Chat Support

276 candidate(s) have already applied for this Job. Apply now

Requirements

Candidate must possess at least a High School Diploma on any course.

Fresh Grad / Entry Level specializing in Customer Service or equivalent.

Required skill(s): Customer Service Oriented.

Responsibilities

Bringing smiles is what we do at TTEC… for you and the customer. As a site-based Chat Service Representative in Pampanga, you’ll be a part of creating and delivering amazing customer experiences while you also #ExperienceTTEC, an award-winning employment experience and company culture.

Join the award-winning TTEC Philippines team. We've been certified as a Great Place to Work® after a thorough, independent analysis conducted by Great Place to Work Institute® Philippines.

Our recruitment hub is open to accept walk-in applicants from Monday to Friday, 10am- 3pm. You may visit TTEC Pampanga office at Bldg. 4 SM City San Fernando, Olongapo-Gapan Road, Lagundi, Mexico, Pampanga.

What You’ll be Doing

Do you have a passion for helping others and giving them peace of mind? In this role, you’ll work to resolve customer technical requests or issues via chat services including chat, text, email, social media, direct messaging as well as other nonverbal platforms. Whether it’s getting answers for customers quickly, consulting on products with compassion or resolving their issues with a smile, you’ll be the difference between their customer experience being just average or an exceptional one.

During a Typical Day, You’ll

Connect and resolve issues with customers using written communication only

What You Bring to the Role

Open to newbies or with customer service experience

Completed 2 years in college or equivalent

Recognize, apply and explain your product or service knowledge

Computer experience

Computer experience and can reach 30 words per minute typing speed

Preferably within 50 KM radius from TTEC Pampanga site

What You Can Expect

Plus performance bonus opportunity of up to Php 30,000 monthly?

Supportive of your career and professional development

An inclusive culture and community minded organization where giving back is encouraged

And we have a healthy benefits package based on your position that could include PTO, tuition reimbursement, health and wellness incentives

Visit https://mybenefits.ttec.com/phl/ for more information.

Additional Info

Location: Pampanga, Central Luzon (Region III).

Full Time position(s) are available.

Number of vacancies: 50.

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About Us

We’re guide by the values

Lead every day: We lead every day at every level to achieve results. We know that courageous, authentic leadership translates into positive impact.

Do the right thing: We expect the highest degree of integrity from ourselves and each other. We act with honesty and respect in everything we do.

Reach for amazing: We are innovators who make amazing things possible. We spark creativity and never accept can't.

Seek first to understand: We delight customers every chance we get. We strive to see the world through the eyes of our clients, their customers, and our colleagues.

Act as one: We’re stronger together — one company with one purpose and one team. We work together and have each other’s backs.

Live life passionately: We believe in our purpose and live it with intensity. We celebrate, laugh, and have fun together.

Role

Customer Service Executive -Chat

Timings

Rotational Shifts (Permanent)

Industry

BPO

Work Mode

Work from office

Process

Chat

Functional Area

ITES / BPO / Customer Service

Note: Myglit doesn't charge any money from candidates. If you have been asked to pay money to get this job then report to us immediately at support@myglit.com.

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