Customer Assistance Representative - Insurance
WNS Global ServicesCustomer Assistance Representative - Insurance
Job Description
Key Skills
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Job Overview:
We are looking for a Customer Assistance Representative to join our team and provide excellent support to clients in the insurance sector. This role offers opportunities for growth and development in a supportive work environment.
Responsibilities:
- Assist customers with account inquiries, policy updates, and claims.
- Provide timely and accurate resolutions to customer concerns.
- Update and maintain detailed customer records in the system.
- Collaborate with team members to ensure smooth operations.
Qualifications:
- Senior High School graduate.
- A minimum of 1 year of call center experience.
- Strong interpersonal and communication skills.
Role
Customer Service Executive
Timings
Rotational Shifts (Permanent)
Industry
BPO
Work Mode
Work from office
Process
Voice
Functional Area
ITES / BPO / Customer Service
Note: Myglit doesn't charge any money from candidates. If you have been asked to pay money to get this job then report to us immediately at support@myglit.com.
Interview Tips
- Giving the VNA round?
- What are the most important skills you acquired as a Soft Skills/VNA trainer?
- How would you handle an irate customer?
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