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GRATITUDE INC
APAC · AFRICA · U.S.A

432218 Sourcing & Procurement Team Lead/SME

114 Views 1 week ago
Experience 6–8 Year(s)
₹
Salary Confidential
Location Bengaluru
31 candidate(s) already applied

Job Description

# Job Description: Sourcing & Procurement – Team Leader / SME

**Job Location:** Bangalore\

**Experience:** 6–10 Years\

**Band:** BPO 3/4\

**Maximum CTC:** ₹12 LPA\

**Job Code:** 432218\

**Education:** Minimum 15 years of regular, full-time education (10+2+3)

## Role Overview

We are looking for an experienced **Sourcing & Procurement Team Leader / Subject Matter Expert (SME)** to manage day-to-day procurement operations, lead a team, ensure SLA compliance, and drive process improvements. The ideal candidate should have strong procurement knowledge, supplier management experience, analytical skills, and the ability to manage client and stakeholder relationships.

## Key Responsibilities

- Lead and manage a team of 10–15 members, including recruitment, training, performance management, and attrition management.

- Oversee day-to-day sourcing and procurement operations, ensuring timely delivery and adherence to agreed SLAs and quality standards.

- Manage domestic and international suppliers, customers, and stakeholders.

- Establish process controls, quality plans, governance frameworks, and risk mitigation strategies.

- Handle requester and supplier queries, resolve operational issues, and manage process exceptions.

- Manage contract and catalog creation, administration, and compliance monitoring.

- Support category management teams with administrative activities, including spend consolidation, data analysis, and purchase order reviews.

- Coordinate with client organizations to understand and meet business and delivery requirements.

- Monitor key performance indicators (KPIs), operational metrics, and process performance.

- Identify process gaps, implement corrective actions, and drive continuous improvement initiatives.

- Ensure robust compliance with procurement policies, internal controls, and contractual requirements.

- Identify potential operational risks and develop effective mitigation plans.

## Required Skills and Qualifications

- Strong understanding of sourcing and procurement processes.

- Proven experience as a Team Leader or SME in a sourcing and procurement process.

- Experience in team management and stakeholder coordination.

- Knowledge of domestic and international supplier management.

- Exposure to ERP and procurement tools such as **Oracle, Coupa, and SAP**.

- Proficiency in MS Office, particularly Excel and data analysis.

- Excellent verbal and written communication skills.

- Strong leadership, collaboration, and influencing skills.

- Good analytical, problem-solving, and decision-making abilities.

- Strong focus on results, quality, compliance, and process improvement.

## Eligibility Criteria

- Minimum 6 years and maximum 10 years of relevant experience.

- Minimum 15 years of regular, full-time education (10+2+3).

- Candidates must be comfortable working from Bangalore.

- **Former TCS employees are not eligible to apply.**

- PAN and Date of Birth (DOB) are mandatory for profile creation.

## Ideal Candidate Profile

A procurement professional with proven team leadership experience, strong knowledge of sourcing operations, hands-on exposure to ERP procurement systems, and the ability to manage operational performance, client expectations, supplier relationships, and compliance requirements.

**Interested candidates who meet the eligibility criteria may apply with their updated resume.**

Key Skills

3 Skills
SAP BI Team lead operation Understanding of Supply Chain Operations in Inventory Management, Procurement, Vendor Management

Role Specifications

Role
Procurement Specialist
Timings
Day Shift (Permanent)
Industry
BPO
Work Mode
Work from office
Process
Non-Voice
Functional Area
ITES / BPO / Customer Service

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About Company

Gratitude Inc
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Gratitude Inc is a global company with presence across APAC, Africa, and USA. We are known for our people, innovation and customer focused approach.

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Recruiter - Gratitude Inc
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