Gratitude Inc logo
GRATITUDE INC
APAC · AFRICA · U.S.A

437078 Team Lead - P2P Quality

33 Views 24 minutes ago
Experience 7–10 Year(s)
₹
Salary Confidential
Location Pune
12 candidate(s) already applied

Job Description



ROLE
Strong understanding of end to end cycle of Accounts Payables (Invoice Processing, Helpdesk, Payments, Vendor Master and T&E
Lead end-to-end Quality Control operations
Ensure adherence to CTQs (Critical to Quality parameters), SOPs, policies, and compliance requirements.
Review audit findings, identify quality gaps, and recommend corrective actions.
Adherence of daily audits are being performed and reported out to internal and external stakeholders
Prepare RCAs, 5Whys for the errors with strong preventive action
Ensure all teams deliverables are completed in due time and compliant to relevant standards and policies and reported accurately
Ensure compliance to all SLA and KPI targets
Identify process gaps and improvement opportunities
Handle internal reporting, adherence to SLAs
Exceed daily / weekly / monthly targets on Teams TAT and Accuracy

Addon Requirements
Demonstrated proactive, positive conflict resolution skills.
Excellent analytical and problem-solving skills
Excellent communicator at all levels
Intellectual curiosity, appetite to do things better and proactive nature.

GOOD TO HAVE
B.Com, M.Com /Post Graduate degree in Finance or Accounting
0-7 years of professional experience in Accounts Payables
Good understanding of Finance and accounting processes.
Knowledge of various ERPs’- SAP, MS Office, Advanced Excel

Ex TCS Employees can’t apply
PAN and DOB are required for profile creation



Key Skills

3 Skills
Quality Control Accounts Payable Lead end-to-end Quality Control operations

Role Specifications

Role
Team Leader
Timings
Flexible (Permanent)
Industry
BPO
Work Mode
Work from office
Process
Voice
Functional Area
ITES / BPO / Customer Service

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About Company

Gratitude Inc
Employer

Gratitude Inc is a global company with presence across APAC, Africa, and USA. We are known for our people, innovation and customer focused approach.

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Recruiter - Gratitude Inc
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