Job Title: Accounts Receivables Billing Specialist

Job Summary

We are looking for a detail-oriented Accounts Receivables Billing Specialist with 4–6 years of experience in accounts receivable, billing operations, or the insurance brokerage industry. The ideal candidate should have a basic understanding of insurance terminology and billing cycles, proficiency in MS Excel and Outlook, and familiarity with insurance agency management systems.

The candidate will be responsible for supporting billing and receivables activities, delivering excellent customer service, and ensuring transactions are completed accurately within established timelines and service-level agreements.

Key Responsibilities

• Handle accounts receivable and billing-related transactions in accordance with established procedures.

• Support insurance billing operations and maintain accurate billing records.

• Work with insurance agency management systems such as Applied Epic, BenefitPoint, and AMS360, where applicable.

• Respond to internal and external customer queries professionally and promptly.

• Maintain accurate transaction records and ensure compliance with prescribed guidelines.

• Use MS Excel and other MS Office applications for billing, tracking, and reporting activities.

• Ensure transactions are completed within defined SLAs and quality standards.

• Identify discrepancies and coordinate with relevant teams for resolution.

• Maintain confidentiality and accuracy while handling financial and customer information.

Required Skills

• 4–6 years of relevant experience in accounts receivable, billing, or related operations.

• Experience in the insurance brokerage industry or Property & Casualty (P&C) insurance is preferred.

• Working knowledge of insurance billing cycles and basic insurance terminology.

• Familiarity with agency management systems such as Applied Epic, BenefitPoint, or AMS360 is preferred.

• Proficiency in MS Excel and MS Outlook.

• Excellent written and verbal communication skills.

• Strong customer service and problem-solving abilities.

• High attention to detail and effective time management.

• Ability to meet productivity, quality, and SLA requirements.

Good-to-Have Skills

• Experience with insurance agency management systems.

• Strong analytical and problem-solving skills.

• Ability to manage transactions accurately within prescribed timelines.

• Flexibility to work US Central Standard Time (CST) hours as required.

Working Conditions

• Locations: Nagpur and Pune.

• Willingness to work in a 24×7 shift environment, including US shift hours.

• Adherence to established quality standards, service-level agreements, and operational guidelines.

Important Eligibility Criteria

• Relevant experience in billing, accounts receivable, or insurance operations.

• Former TCS employees are not eligible to apply.

• PAN and date of birth (DOB) are mandatory for profile creation.