Appointment setter (Interview Scheduling Specialist)

Role/Skill: Interview Scheduling Specialist

Location: Mumbai/Bangalore

Job Description:

We are looking for an Interview Scheduling Specialist to join our team. The ideal candidate will have

experience in the US/UK recruitment processes and will play a crucial role in coordinating

interviews across various formats, including phone, video, and in-person.

Key Responsibilities:

• Manage and coordinate the scheduling of interviews, ensuring a seamless process for

candidates and hiring teams.

• Maintain and update interview calendars to reflect current schedules and availability.

• Facilitate effective communication between candidates and hiring teams.

• Collaborate with TA/HM to gather essential information for scheduling interviews.

• Identify and resolve any scheduling conflicts or issues that may arise.

• Provide regular status reports and updates to TA/HM regarding the scheduling process.

• Demonstrate strong communication skills and proficiency in Excel to manage data

effectively.

Qualifications:

• Education: Bachelor’s degree in human resources, Business Administration, or related field

(preferred).

Experience:

• 3-6 years of experience in Interview Scheduling (preferably US Recruitment but any

international Recruitment/ Interview Scheduling is required)

• Experience with HRIS systems (e.g., Workday, SAP SuccessFactors, BambooHR) is a plus.

Skills:

• Strong interpersonal and communication skills.

• High attention to detail and organizational skills.

• Ability to multitask and manage priorities in a fast-paced environment.

• Customer service-oriented with a positive, professional attitude.

• Proficient in MS Office (Word, Excel, PowerPoint, Outlook).

Preferred Qualifications:

• Experience in a shared services or global business services (GBS) environment.

• Familiarity with Interview scheduling automation tools or platforms.

• Understanding of US employment laws.