AR Collections Associate

Hiring: AR Collections Associate 

Role: Accounts Receivable (AR) Collections Associate
Location: Gurugram
‍ Experience: 1–5 Years
Salary: Up to ₹7 LPA
Band: BPO 1
Shift: UK Shifts primarily | Candidates must be comfortable with 24×7 shifts

Role Overview

We are looking for an AR Collections Associate to manage customer accounts, drive timely collections, reduce aged receivables, and support cash-flow objectives.

What You’ll Do

• Manage an assigned Accounts Receivable (AR) portfolio

• Follow up with customers via email and calls for overdue invoices

• Secure payment commitments (PTPs) and track follow-ups

• Investigate and resolve invoice disputes, deductions, and payment queries

• Perform account reconciliations and support month-end activities

• Maintain accurate collection notes and account documentation

• Escalate delinquent accounts as per collection strategy

• Collaborate with Sales, Billing, Cash Application, and Dispute Management teams

• Prepare collection reports and contribute to DSO and aging reduction

• Meet collection, aging, and productivity targets

Must-Have Skills

• 1–5 years of relevant experience

• Understanding of Order-to-Cash (O2C) and Accounts Receivable

• Experience in customer follow-ups and collections

• Strong communication and negotiation skills

• Good analytical and problem-solving abilities

• Knowledge of SAP, Oracle, JDE, or similar ERP tools

• Good working knowledge of MS Excel and reporting

⭐ Good to Have

• 2+ years of B2B Collections / Accounts Receivable experience

• Experience handling aging accounts, disputes, deductions, and reconciliations

Qualification

Graduate in Commerce, Finance, Accounting, or a related field.

Important Eligibility

Ex-TCS employees are not eligible to apply.
🪪 PAN and DOB are required for profile creation.
Candidate should be comfortable working in 24×7 shifts, with UK shifts being the primary requirement.

Interested candidates: Please complete the questionnaire below to proceed with your application.

Questionnaire / Application Link:
https://myglit.com/lateral/cref/54b394f628