Assistant Manager - HR Operations and Master Data Administration

Gratitude Inc

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8 hours ago

Assistant Manager - HR Operations and Master Data Administration

7-10 Year(s)

₹ 82 - ₹ 95 Thousand p.m

Chennai (chennai, velachery)

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Job Description

Key Skills

HR operations Strong understanding of HR operations, payroll inputs, and employee lifecycle management Experience with HRIS, payroll, and timekeeping systems (e.g., ADX, WinTeam, LISA or similar platforms) 5–8 years of experience in HR Operations, Payroll Operations, or Order management

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Assistant Manager - HR Operations and Master Data Administration - Chennai - Onsite - Job Code 423766

Job Code: 423766

Location: Chennai, India - Onsite

Band: BPO 4

Experience: 7-10 Years

Salary: 11-12 LPA

ABOUT THE ROLE:

We are hiring Assistant Manager - Master Data Management - HR Operations for Chennai Onsite location. The role is responsible for accurate and timely maintenance of employee master data across HR, payroll, timekeeping, and benefits systems while ensuring data integrity and compliance.

JOB SUMMARY:

The HR Operations and Master Data Administration Specialist ensures data integrity, compliance with internal policies and labor regulations, and seamless integration between systems such as ADX, WinTeam, and LISA. This role works closely with Payroll, Benefits, IT, and HR Business Partners to support the full employee lifecycle.

KEY RESPONSIBILITIES:

1. Employee Master Data Management:

- Cost Center updates, compensation updates - Pay Change, Pay Rate adjustments

- Union Code changes - loop in Benefits team for all union-related updates

- Office Location, Supervisor, Job Title changes

- Job Change, Promotion, Demotion, and Employee Transfers - Move Administration

- Update and maintain Primary Job Number changes - same location and cross-location

2. Employee Lifecycle Transactions:

- New Hire records and Promotion validations

- Active employee returns from Leave of Absence - LOA

- LOA, Return of Equity - ROE, and employee terminations

- Reactivations and employee status changes

- Manage subcontractor records and personal action requests

3. Data Reconciliation and Reporting:

- Prepare and analyze fallout reports between ADX to WinTeam, LISA to WinTeam - where applicable

- Perform manual data entry and corrections for all identified fallouts

- Ensure reconciliation of payroll, HR, and benefits-related data

4. Compliance and Review:

- Anniversary Bonus reviews

- Pay rate and job data audits

- Benefits-impacting changes tied to union code updates

- Ensure compliance with labor laws, union agreements, and organizational policies

5. Employee Information Maintenance:

- Address, Email, Phone number changes

- Direct Deposit / Banking information updates

- Social Insurance Number - SIN updates

6. IT and Cross-Functional Coordination:

- Raise and manage IT tickets for phone / email changes and system access dependencies

- Collaborate with Payroll, Benefits, HR BPs, and IT teams

REQUIRED SKILLS:

- Strong understanding of HR operations, payroll inputs, and employee lifecycle management

- Experience with HRIS, payroll, and timekeeping systems - ADX, WinTeam, LISA or similar

- Strong analytical and reconciliation skills

PREFERRED QUALIFICATIONS:

- Bachelor's degree in HR, Business Administration, Commerce, or related field

- 7-10 years in HR Operations, Payroll Operations, or Order Management

Role

Account Manager

Timings

Rotational Shifts (Permanent)

Industry

BPO

Work Mode

Work from office

Process

Semi-Voice

Functional Area

ITES / BPO / Customer Service

Note: Myglit doesn't charge any money from candidates. If you have been asked to pay money to get this job then report to us immediately at support@myglit.com.

Norman Bogonko

Recruiter - Gratitude Inc

NA, kenya

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