Assistant Manager – HR Operations & Master Data Management

 Assistant Manager – HR Operations & Master Data Management (ETP)

Location: Chennai
Experience: 7–10 Years
Band: BPO 4

About the Role

We are hiring an experienced Assistant Manager – HR Operations & Master Data Management to oversee accurate and timely employee master data administration across HR, Payroll, Timekeeping and Benefits systems.

The ideal candidate should have strong experience in employee lifecycle transactions, HRIS data maintenance, payroll inputs, data reconciliation and cross-functional coordination.

The role involves working with systems such as ADX, WinTeam, LISA or similar HR platforms while ensuring data integrity, compliance and operational accuracy.

Key Responsibilities

1. Employee Master Data Management

• Manage employee master data updates across HR, Payroll and Benefits systems.

• Process cost centre, compensation, pay rate and union code changes.

• Maintain employee job titles, reporting managers, office locations and supervisor details.

• Handle employee promotions, demotions, transfers and job changes.

• Update Primary Job Numbers for same-location and cross-location movements.

• Coordinate with the Benefits team for all union-related updates.

2. Employee Lifecycle Administration

• Validate new hire records and employee promotions.

• Process Leave of Absence (LOA), Return of Equity (ROE), terminations and reactivations.

• Manage employee status changes and return-from-leave transactions.

• Maintain subcontractor records and employee personnel action requests.

3. Data Reconciliation & Reporting

• Prepare and analyze ADX-to-WinTeam and LISA-to-WinTeam reconciliation reports.

• Identify data discrepancies, integration fallouts and processing errors.

• Perform manual corrections and ensure accurate system synchronization.

• Reconcile employee information across HR, Payroll and Benefits systems.

• Prepare operational reports and maintain data accuracy.

4. Compliance & Data Quality

• Conduct anniversary bonus reviews and periodic pay rate audits.

• Validate job data, compensation changes and benefits-related updates.

• Ensure compliance with applicable labour regulations, union agreements and internal policies.

• Maintain accurate employee records and support internal reviews.

5. Employee Information Administration

• Process employee address, email and contact number updates.

• Validate direct deposit and banking information changes.

• Maintain Social Insurance Number (SIN) records and other employee information in accordance with applicable data protection requirements.

6. Stakeholder & IT Coordination

• Raise and track IT service tickets related to employee data changes.

• Coordinate system access dependencies and employee information updates.

• Collaborate with Payroll, Benefits, HR Business Partners and IT teams.

• Ensure timely resolution of master data issues and operational dependencies.

Required Skills

• Strong understanding of HR Operations and Employee Master Data Management.

• Experience in Payroll Operations and employee lifecycle administration.

• Working knowledge of HRIS, payroll and timekeeping systems.

• Experience with ADX, WinTeam, LISA or similar platforms.

• Strong data reconciliation, reporting and analytical capabilities.

• Understanding of compensation changes, employee movements and HR data compliance.

• Ability to coordinate effectively with cross-functional stakeholders.

• Strong attention to detail and problem-solving skills.

Preferred Qualifications

• Bachelor's degree in Human Resources, Business Administration, Commerce or a related discipline.

• 7–10 years of experience in HR Operations, Payroll Operations, Master Data Management or relevant Order Management operations.

• Experience handling employee data across multiple integrated systems.

Important Eligibility Criteria

• Former TCS employees are not eligible to apply.

• PAN and Date of Birth are required for candidate profile creation during recruitment.