Benefits Specialist – Darwin
Gratitude IncBenefits Specialist – Darwin
Job Description
Key Skills
4 candidate(s) have already applied for this Job. Apply now
Benefits Specialist – Darwin
Location: Mumbai
Experience: 5–10 Years
Band: BPO 3
Salary: Up to 9 LPA
Work Mode: 100% Work from Office
Shift: Rotational Shifts | 24×7 Delivery Model
Position Overview
We are looking for a Benefits Specialist – Darwin with strong experience in international benefits administration (non-US). The role involves managing benefits operations, payroll workflows, incidents, defects, integrations, reporting, and stakeholder coordination within the Darwin benefits administration platform.
Key Responsibilities
Manage incidents and JIRA tickets related to benefits data issues and track them to closure.
Monitor integration failures and coordinate with vendors for resolution.
Support payroll completion through Darwin.
Review pre- and post-payroll queries and identify discrepancies before data reaches the payroll team.
Manage annual benefits enrollment windows and approve qualified life-event exceptions.
Maintain and update benefits portal content based on vendor changes and updates.
Generate, analyze, and publish periodic benefits reports.
Support defect resolution, process improvements, and vendor coordination.
Handle benefits-related queries from international clients and payroll teams.
Maintain accurate documentation and ensure timely resolution of operational issues.
Required Skills
International Benefits Administration (Non-US) – Mandatory
Workday – Mandatory
MS Excel – Mandatory (VLOOKUP, Pivot Tables, Data Analysis)
Strong English communication skills.
Critical thinking and problem-solving abilities.
JIRA and incident/ticket management.
Project management and vendor coordination.
Benefits administration and payroll operations.
Reporting and data analysis.
Darwin benefits administration experience is preferred.
Preferred Qualifications
Experience with Darwin benefits administration and payroll workflows.
Experience handling pilot processes and process documentation.
5–6 years of experience in international benefits and Darwin Box is preferred.
Eligibility
Any Graduate
5–10 years of relevant experience.
Candidates must have experience in international benefits administration (non-US).
Ex-TCS employees are not eligible to apply.
PAN and DOB are required for profile creation.
Work Requirements
100% Work from Office – Mumbai
Candidates should be flexible to work in rotational shifts under a 24×7 delivery model.
Apply Now
Interested candidates can fill out the questionnaire below:
Questionnaire Link: https://myglit.com/lateral/cref/da43ae1ee0
Please complete the questionnaire with accurate details to proceed with the application.
Role
Payroll Executive
Timings
Rotational Shifts (Permanent)
Industry
BPO
Work Mode
Work from office
Process
Voice
Functional Area
Human Resources
Note: Myglit doesn't charge any money from candidates. If you have been asked to pay money to get this job then report to us immediately at support@myglit.com.
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