Gratitude Inc logo
GRATITUDE INC
APAC · AFRICA · U.S.A

Buyer – Supply Chain Management

10 Views 10 hours ago
Experience 4–7 Year(s)
₹
Salary ₹ 35 – 55 Thousand p.m
Location Mumbai
2 candidate(s) already applied

Job Description

Location: ,Mumbai

Experience: 4–7 Years
Grade: BPO 2/3
Shift: US Shift (5:00 PM – 3:00 AM IST)
Work Mode: Work From Office (WFO)
Domain: Supply Chain Management / Sourcing & Procurement

Job Overview

We are looking for an experienced Buyer – Supply Chain Management professional to manage sourcing and procurement activities, including Purchase Requisition (PR) to Purchase Order (PO) processing, supplier negotiations, RFQ/RFP management, and supplier performance monitoring. The ideal candidate should have strong procurement knowledge, excellent English communication skills, analytical abilities, and experience working with ERP systems and global stakeholders.

Key Responsibilities

  • Manage the end-to-end Purchase Requisition (PR) to Purchase Order (PO) process, ensuring accuracy and timely execution.

  • Create and process Purchase Orders (POs) in ERP systems based on approved requisitions.

  • Manage RFQ/RFP processes with non-contracted suppliers to obtain competitive pricing and ensure optimal delivery timelines.

  • Evaluate supplier quotations, compare prices, analyze commercial terms, and conduct benchmarking to achieve cost efficiencies.

  • Participate in supplier negotiations and support strategic sourcing initiatives.

  • Manage supplier relationships and monitor supplier performance to ensure service quality and timely deliveries.

  • Coordinate with global stakeholders, technical teams, suppliers, and customers to address procurement-related requirements and concerns.

  • Support demand forecasting and volume allocation based on annual spend data.

  • Ensure optimum utilization of vessel budgets while maintaining the 4R principle: Right Price, Right Place, Right Time, and Right Quantity.

  • Identify and onboard new suppliers based on delivery capabilities and operational requirements across various ports.

  • Maintain effective stakeholder communication and resolve procurement issues with a strong sense of urgency.

  • Ensure compliance with procurement policies, ethical standards, and established business processes.

  • Manage multiple priorities within tight deadlines while maintaining accuracy and attention to detail.

Required Skills & Qualifications

  • Any Graduate or above.

  • 4–7 years of experience in Supply Chain Management, Sourcing, or Procurement.

  • Strong understanding of the PR-to-PO procurement lifecycle.

  • Hands-on experience in sourcing, purchasing, and procurement operations.

  • Working knowledge of ERP systems used for supply chain/procurement processes.

  • Experience in RFQ, RFP, supplier quotations, price comparison, and supplier negotiations.

  • Excellent English verbal and written communication skills.

  • Strong analytical, interpersonal, stakeholder management, and negotiation skills.

  • Ability to collaborate effectively with global teams and manage supplier relationships.

  • Strong customer service orientation, strategic thinking, integrity, and attention to detail.

  • Ability to work independently and manage multiple tasks in a fast-paced environment.

Preferred Skills

  • Knowledge of logistics, vessel operations, port-related procurement, and shipping operations.

  • Understanding of customs rules and regulations across different countries.

  • Experience in supplier development and performance management.

  • Exposure to technical procurement and global supply chain operations.

Work Requirements

  • Permanent US shift: 5:00 PM to 3:00 AM IST.

  • Work from office at Powai, Mumbai.

  • Night shift allowance will be provided.

  • Candidates should be willing to work in a permanent night shift.

Important Eligibility Criteria

  • Former TCS employees are not eligible to apply.

  • PAN and Date of Birth (DOB) are mandatory for profile creation.

Key Skills

6 Skills
sourcing & customer contact management experience Excellent Communication supply chain management Procurement Ops and Helpdesk Sourcing & Procurement PR, PO, RFP, RFQ

Role Specifications

Role
Procurement Specialist
Timings
US-Type Shift (Permanent)
Industry
BPO
Work Mode
Work from office
Process
Non-Voice
Functional Area
ITES / BPO / Customer Service

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About Company

Gratitude Inc
Employer

Gratitude Inc is a global company with presence across APAC, Africa, and USA. We are known for our people, innovation and customer focused approach.

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Recruiter - Gratitude Inc
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