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Customer Care Consultant

Gratitude Inc
2681 Views
1 year ago

Customer Care Consultant

0-2 Year(s)
Thane (Thane)
Thane (Thane)

Job Description

Key Skills

BPO Voice Process International BPO Strong English Communication Skills Blended Process

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As a Customer Care Consultant, you’ll ensure a seamless customer experience by addressing inquiries and resolving service issues in an Australian voice and blended process.



Job Role:




  • Address inquiries and complaints via calls and chats.

  • Apply adjustments to accounts as per policy.

  • Liaise with internal teams for swift issue resolution.



Desired Profile:




  • Bachelor’s degree with call center experience preferred.

  • Expertise in Australian voice communication and blended support tools.

Role

Customer Service Executive

Timings

Australian Shift (Permanent)

Industry

BPO

Work Mode

Work from office

Process

Voice

Functional Area

ITES / BPO / Customer Service

Note: Myglit doesn't charge any money from candidates. If you have been asked to pay money to get this job then report to us immediately at support@myglit.com.

Recruiter profile

Varshini Siyyadri

Recruiter - Gratitude Inc

NA, india

0+ Followers

500+ Posts

Interview Tips

  • Giving the VNA round?
  • What are the most important skills you acquired as a Soft Skills/VNA trainer?
  • How would you handle an irate customer?

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