Customer Care Consultant

Gratitude Inc

2681 Views

1 year ago

Customer Care Consultant

0-2 Year(s)

Thane (Thane)

Job Description

Key Skills

BPO Voice Process International BPO Strong English Communication Skills Blended Process

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As a Customer Care Consultant, you’ll ensure a seamless customer experience by addressing inquiries and resolving service issues in an Australian voice and blended process.

Job Role:

Address inquiries and complaints via calls and chats.

Apply adjustments to accounts as per policy.

Liaise with internal teams for swift issue resolution.

Desired Profile:

Bachelor’s degree with call center experience preferred.

Expertise in Australian voice communication and blended support tools.

Role

Customer Service Executive

Timings

Australian Shift (Permanent)

Industry

BPO

Work Mode

Work from office

Process

Voice

Functional Area

ITES / BPO / Customer Service

Note: Myglit doesn't charge any money from candidates. If you have been asked to pay money to get this job then report to us immediately at support@myglit.com.

Varshini Siyyadri

Recruiter - Gratitude Inc

NA, india

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