Customer Interaction Associate (Australian Voice & Blended Process)
Gratitude IncCustomer Interaction Associate (Australian Voice & Blended Process)
Job Description
Key Skills
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We are hiring a Customer Interaction Associate to handle customer inquiries in a blended process, emphasizing Australian voice communication.
Responsibilities Include:
- Answer customer inquiries and manage complaints.
- Open and manage trouble tickets for service issues.
- Educate customers on products and services.
Qualifications:
- Bachelor’s degree with basic call center experience.
- Strong proficiency in Australian voice communication.
Role
Customer Service Executive
Timings
Australian Shift (Permanent)
Industry
BPO
Work Mode
Work from office
Process
Voice
Functional Area
ITES / BPO / Customer Service
Note: Myglit doesn't charge any money from candidates. If you have been asked to pay money to get this job then report to us immediately at support@myglit.com.
Interview Tips
- Giving the VNA round?
- What are the most important skills you acquired as a Soft Skills/VNA trainer?
- How would you handle an irate customer?
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