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Customer Service Executive (English + Mandarin)

Gratitude Inc
828 Views
19 hours ago

Customer Service Executive (English + Mandarin)

1-2 Year(s)
₹ 10 - ₹ 15 Thousand p.m
Mumbai, Kolkata
Mumbai, Kolkata

Job Description

Key Skills

Call Center

105 candidate(s) have already applied for this Job. Apply now

key skills



Mandarin



Proficient in the Mandarin language



Must be fluent in speaking both Mandarin and English



Customer Service



International voice Process



International BPO



Location



Mumbai



Kolkata



Role: Team Member – Voice requirement - Mandarin Language



Band: BPO 3 (upto 8 LPA)



Location: Mumbai / Kolkata



CANDIDATE SHOULD HAVE EXPERIENCE AS A CUSTOMER SERVICE REPRESENTTIVE (ENG + MAND) FOR ATLEAST 2 YEARS



Proficient in Mandarin Writing, Comprehension and Speaking skills as well and equivalent ability & capability in the English language as well; as this resource will be catering to the following channels of customer service:




  1. Inbound Voice Queue




  1. Email Queries received from the customer




  1. Respond to the customer queries received in Mandarin (subject to the request from the customer to respond in Mandarin)

Role

Associate/Senior Associate -(NonTechnical)

Timings

Rotational Shifts (Permanent)

Industry

BPO

Work Mode

Work from office

Process

Voice

Functional Area

ITES / BPO / Operations / Customer Service / Telecalling

Note: Myglit doesn't charge any money from candidates. If you have been asked to pay money to get this job then report to us immediately at support@myglit.com.

Recruiter profile

Wesley Ivan Galicia

Recruiter - Gratitude Inc

NA, philippines

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500+ Posts

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