Delivery Manager – Capital Markets

Location: Thane
Experience: 10–15 Years
Band: BPO 5/6
Salary: Up to ₹20 LPA
Qualification: B.Com / M.Com / MBA (Finance) / ICWA / CA
Employment Type: Full-Time
Shift: Open to all available shifts

Job Overview

We are looking for an experienced Delivery Manager – Capital Markets to lead and manage Company Financials Delivery across global delivery centers. The candidate will be responsible for managing large teams, ensuring timely and accurate delivery of financial information, maintaining client relationships, driving operational excellence, and managing business performance.

The ideal candidate should have strong knowledge of Equity Capital Markets, financial statements, capital market products, and financial information services, along with proven experience in managing large-scale delivery operations.

Key Responsibilities

1. Delivery and Operations Management

• Manage Company Financials Delivery across global delivery centers.

• Ensure timely and accurate delivery of financial reports and information.

• Oversee multiple delivery streams and maintain operational efficiency.

• Monitor daily performance indicators and drive continuous improvements.

• Ensure compliance with client-defined SLAs and internal performance metrics.

2. Team Leadership and Management

• Lead and manage a team of 100–200 employees across different geographies and time zones.

• Provide leadership, guidance, coaching, and feedback to team members.

• Plan staffing, resource allocation, and training requirements.

• Build a culture of accountability, integrity, and teamwork.

• Manage team performance and resolve operational challenges.

3. Capital Markets and Financial Analysis

• Manage Equity Capital Market operations and financial information services.

• Develop a strong understanding of Company Financial Reports.

• Oversee financial information covering:

  • Company Financial Reports

  • Broker and Analyst Reports

  • Fixed Income Products

  • Corporate Bonds

• Interpret financial data and conduct financial statement analysis.

• Identify opportunities to improve capital market delivery processes.

4. Client and Stakeholder Management

• Lead client meetings, discussions, and business reviews.

• Act as the primary point of contact (SPOC) for delivery operations.

• Maintain strong relationships with internal and external stakeholders.

• Manage client expectations and resolve business-related concerns.

• Review and ensure achievement of agreed SLAs.

5. Business and Financial Management

• Manage the Profit and Loss (P&L) for the assigned cluster.

• Identify new business opportunities and support business growth.

• Drive effort estimation, validation, and pricing activities.

• Support business sourcing initiatives within the Equity Capital Markets segment.

• Participate in strategic projects and process improvement initiatives.

Required Skills

• Capital Markets

• Equity Capital Markets

• Financial Services

• Company Financial Reporting

• Financial Statement Analysis

• Fixed Income Products

• Corporate Bonds

• Financial Data Analysis

• Delivery Management

• Operations Management

• Team Leadership

• Client Relationship Management

• Stakeholder Management

• SLA Management

• P&L Management

• Business Development

• Performance Management

• Process Improvement

• Resource Planning

• Strong Communication and Presentation Skills

Eligibility Criteria

• B.Com / M.Com / MBA in Finance / ICWA / CA.

• Overall experience of 10–15 years.

• Minimum 5 years of independent experience managing large assignments in Capital Markets and Financial Information Services.

• Experience managing large teams of 100–200 employees is required.

• Strong understanding of Equity Capital Markets and financial products.

• Ability to interpret financial reports and financial statements.

• Proven experience in client management, delivery operations, and SLA governance.

• Excellent leadership, analytical, communication, and decision-making skills.

• Must be flexible to work across available shifts.

Important Notes

• Ex-TCS employees are not eligible to apply.

• PAN and Date of Birth (DOB) are mandatory for profile creation.

Salary: Up to ₹20 LPA
Location: Thane
Employment Type: Full-Time