Gratitude Inc banner
Gratitude Inc logo

Delivery Manager – HRIS

Gratitude Inc
20 Views
1 day ago

Delivery Manager – HRIS

7-10 Year(s)
₹ 1.6 - ₹ 1.65 Lacs p.m
Hyderabad
Hyderabad

Job Description

Key Skills

Analytical Leadership Stakeholder Management Problem-Solving Skills

3 candidate(s) have already applied for this Job. Apply now

Hiring: Delivery Manager – HRIS

Location: Hyderabad
Experience: 7–10 Years
Band: BPO 6
Salary: Up to ₹20 LPA

Job Requirements:

  • 7–10 years of experience in HR Operations, HRIS Delivery, or HRO Service Management.

  • Strong hands-on experience with Oracle HRMS and SAP SuccessFactors.

  • Good understanding of US Payroll statutory compliance, taxation, and reporting.

  • Experience in HRIS implementation, enhancement, and system optimization.

  • Strong knowledge of HR operations, payroll processes, and service delivery.

  • Excellent stakeholder management, leadership, analytical, and problem-solving skills.

  • Graduate/Postgraduate in HR, IT, Finance, or a related field.

  • HRIS or Payroll certifications are preferred.

Key Responsibilities:

  • Lead end-to-end HR service delivery with a focus on HRIS-driven operations.

  • Ensure adherence to SLAs, KPIs, and service delivery standards.

  • Manage HRIS platforms, including Oracle HRMS and SAP SuccessFactors.

  • Ensure compliance with US payroll statutory requirements and reporting.

  • Drive automation, digital transformation, and process improvement initiatives.

  • Monitor HR data accuracy, reporting integrity, and audit readiness.

  • Act as the escalation point for HRIS and payroll-related issues.

  • Collaborate with HR, Payroll, IT, Finance, and client stakeholders for seamless service delivery.

  • Support governance reviews and continuous service improvement initiatives.

Mandatory Notes:

  • Ex-TCS employees are not eligible to apply.

  • PAN Card and Date of Birth (DOB) are mandatory for profile creation.

Apply Here:

Questionnaire Link: https://myglit.com/lateral/cref/4d775dae07

Note: Filling out the questionnaire form is mandatory. Only candidates who complete the form will be considered for further processing.



Role

Operations Manager

Timings

Day Shift (Permanent)

Industry

BPO

Work Mode

Work from office

Process

Voice

Functional Area

ITES / BPO / Customer Service

Note: Myglit doesn't charge any money from candidates. If you have been asked to pay money to get this job then report to us immediately at support@myglit.com.

Recruiter profile

Abhishek Kumar

Recruiter - Gratitude Inc

NA, india

1+ Followers

500+ Posts

Interview Tips

  • Giving the VNA round?
  • What are the most important skills you acquired as a Soft Skills/VNA trainer?
  • How would you handle an irate customer?

Get the Best Jobs
on your Fingertips

Similar Jobs

Company logo

WFM Analyst

Gratitude Inc

2 - 5 Year(s)

Stakeholder Management WFM tools SLA Requirements

₹ 50 - ₹ 65 Thousand p.m

Hyderabad, India

4 - 8 Year(s)

BPO Skills Data Management Good working experience in Workday, Service Now, Altair, SharePoint, Microsoft office is a must.

₹ 10 - ₹ 15 Thousand p.m

Mumbai, India

7 - 10 Year(s)

Oracle Problem Solving Stakeholder Management

₹ 1 - ₹ 1.2 Lacs p.m

Chennai, India

8 - 10 Year(s)

Call Center Process Mapping CSAT

₹ 80 - ₹ 90 Thousand p.m

Kolkata, India

1 - 12 Year(s)

Supply Chain Analytical Skills spanish language

₹ 60 - ₹ 65 Thousand p.m

Thane, India

7 - 10 Year(s)

7-10 years of experience in Order to Cash (O2C) an BPS, Pricing & Contracting

Confidential

Chennai, India

7 - 10 Year(s)

Strong understanding of HR operations, payroll inputs, and employee lifecycle management Experience with HRIS, payroll, and timekeeping systems (e.g., ADX, WinTeam, LISA or similar platforms)

₹ 80 - ₹ 1 Lacs p.m

Chennai, India

Company logo

Training Lead - SCM

Gratitude Inc

4 - 7 Year(s)

Training in Sourcing and Procurement Domain, Good Communication, SAP Ariba, PR to PO Source to Pay, Good Presentation Skill SAP, Ariba knowledge across procurment processes like raising PR

Confidential

Bangalore, India

4 - 8 Year(s)

SAP Presentation Skills Communication Skills

₹ 90 - ₹ 95 Thousand p.m

Delhi, India

2 - 4 Year(s)

Contract Management BPO Operations BPO industry

₹ 50 - ₹ 55 Thousand p.m

Bangalore, India