German Language Specialist

Gratitude Inc

723 Views

2 months ago

German Language Specialist

2-6 Year(s)

₹ 50 - ₹ 55 Thousand p.m

Mumbai (virar, churchgate, Vikhroli)

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Job Description

Key Skills

German bilingual German Language Proficient in MS Office Proficiency in MS Office Exposure to MS office B2 or above in german language German reading, speaking and writing Proficiency in German and English language

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Tata Consultancy Services | German Language Specialist

Location: Mumbai - TCS Kensington Office, India | Work Setup: Onsite

Shift: 2:00 PM to 12:00 Midnight

Job Type: Full-time

Band: BPO Grade 1/2

Experience: 2–6 Years

Salary: Up to 7 LPA CTC

Role Purpose

Support German-speaking customers with professional, courteous service. Handle queries in German across reading, writing, and speaking. Ensure accurate communication and documentation while maintaining high customer experience standards.

Key Responsibilities

- Customer Interaction:Interact with customers in German and English in a professional, courteous manner

- Language Support:* Provide support via voice/email/chat with fluency in reading, writing, and speaking both English and German

- Service Delivery:Handle customer queries as per defined SOPs. Maintain accuracy, TAT, and documentation standards

Must-Have Skills & Qualifications

- Language:German - B2 or above certification is mandatory. Strong fluency in German reading, writing, and speaking

- English: Fluency in reading, writing, and speaking English is required

- Education:Any full-time Graduate. Commerce preferred

- Technical:Good MS Office competency

- Experience: 2–6 years overall experience

Working Conditions

Onsite at TCS Kensington, Mumbai. Fixed shift: 2:00 PM to 12:00 Midnight.

Role

Customer Service Executive

Timings

Rotational Shifts (Permanent)

Industry

BPO

Work Mode

Work from office

Process

Voice

Functional Area

ITES / BPO / Customer Service

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Norman Bogonko

Recruiter - Gratitude Inc

NA, kenya

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