F&A Team Leader

Gratitude Inc

456 Views

2 months ago

F&A Team Leader

1-3 Year(s)

₹ 10 - ₹ 12 Lacs p.m

Kolkata, Thane

Quick Apply Apply

Job Description

Key Skills

1 to 3 years experience as a F&A Team Leader

96 candidate(s) have already applied for this Job. Apply now

Education
Qualification: B.Com/ M.Com, MBA Finance, ICWA, CA,

Experience
1 to 3 years experience as a F&A Team Leader

Requirement
Exposure and knowledge of Finance - Equities market expecially Company Financials and Analyst and Broker Estimates

Lead a team of upto 15-20 team members

Review, drive and manage Client defined SLAs and internal metrics

Responsible for Production Management, gather, track and report productivity metrics

Analyze volume trends to understand the reasons for any peaks or valleys in work volume and manage resources accordingly

Participate in implementation of process improvement recommendations

Provide leadership, guidance and feedback on individual and team performance

Meet and exceed all performance thresholds

Compile performance reports and customer feedback, ensure timely receipt and action on customer feedback

Participate in various projects and continuous process improvement activities

Participate in Operations/Relationship calls

Responsible for team motivation, providing feedback, coaching and conducting reviews of analysts

Identify training needs, gaps for analysts and suggest soft skill/process specific trainings

Working knowledge of MS Office

Skills
Customer focus, Drive for results in a team and ability to take ownership

Ability to adapt swiftly and drive change

Strong analytical skills

Excellent oral and written communication skills

Create and implement processes that result in improved business performance

Eagerness to learn and collaborate

Ability to remain calm under pressure in a frequently changing environment

Strong Team player, ability to manage conflicts

Strong execution skills with focus on clear, realistic action steps and timelines

PAN and DOB are required for profile creation

Role

Team Leader

Timings

Day Shift (Permanent)

Industry

BPO

Work Mode

Work from office

Functional Area

ITES / BPO / Customer Service

Note: Myglit doesn't charge any money from candidates. If you have been asked to pay money to get this job then report to us immediately at support@myglit.com.

Obi Abundance

Recruiter - Gratitude Inc

NA, nigeria

0+ Followers

500+ Posts

View Profile

Interview Tips

Giving the VNA round?
What are the most important skills you acquired as a Soft Skills/VNA trainer?
How would you handle an irate customer?

Get the Best Jobs
on your Fingertips

₹ 85 - ₹ 90 Thousand p.m

Mumbai, India

Details