Employee Data Governance Specialist - SME
Gratitude IncEmployee Data Governance Specialist - SME
Job Description
Key Skills
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Role/Skill: Employee Data Governance Specialist (SME)
Location: Mumbai
Experience: 4–8 Years
Band: BPO 3
Salary: Up to ₹9 LPA
Job Description
TCS is looking for an experienced Employee Data Governance (EDG) Specialist to provide Human Resources support services for onshore employees with a strong focus on effectiveness, efficiency, and customer service. The role involves handling HR transactions, employee data management, Workday activities, ServiceNow cases, and reporting functions.
Key Responsibilities
Perform administrative, transactional, and employee records management activities.
Process HR workflows and ServiceNow cases efficiently.
Manage Workday reports and ensure employee data accuracy and hygiene.
Handle Hire-to-Retire HR transactions, including:
Employee Data Management (EDM)
HR Administration
Employee Lifecycle Events
Process promotions, personal data changes, transfers, compensation changes, cost center changes, and separations in Workday.
Manage Workday Inbox and filters effectively.
Support Workday sandbox testing activities.
Prepare and publish weekly and monthly reports.
Coach and support team members when required.
Deliver training sessions and support pilot transitions.
Required Skills & Experience
4–8 years of experience in HR Operations, preferably supporting US and Europe HRO verticals.
Expert-level knowledge of Workday and ServiceNow.
Experience in Hire-to-Retire HR processes and employee data management.
Strong understanding of employee lifecycle transactions.
Experience in Workday reporting and data validation activities.
Excellent communication, problem-solving, and organizational skills.
Ability to work independently, maintain confidentiality, and manage multiple priorities.
Education
Bachelor's Degree in any discipline.
Basic knowledge of MS Office applications.
Working Conditions
Flexible to work in 24x7 shifts.
Work From Office (No Work From Home).
Willingness to work extended hours when required to meet business deadlines.
Important Notes
Ex-TCS employees are not eligible to apply.
PAN Card and Date of Birth are mandatory for profile creation.
Candidates must be comfortable working from the Mumbai office.
Questionnaire Link
Please fill out the questionnaire using the link shared below:
https://myglit.com/lateral/cref/63b7d60ce2
Note: Filling out this form is mandatory for further processing of your application. Profiles will be considered only after successful submission of the questionnaire.
Role
Operations Manager
Timings
Day Shift (Permanent)
Industry
BPO
Work Mode
Work from office
Process
Voice
Functional Area
ITES / BPO / Customer Service
Note: Myglit doesn't charge any money from candidates. If you have been asked to pay money to get this job then report to us immediately at support@myglit.com.
Interview Tips
- Giving the VNA round?
- What are the most important skills you acquired as a Soft Skills/VNA trainer?
- How would you handle an irate customer?
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