Employee Onboarding Specialist

Location: Olympus, Mumbai

Experience: 3–6 Years
Shift: Night Shift (6:00 PM–4:00 AM or 7:00 PM–5:00 AM IST)
Band: BPO 2/3

Job Summary

We are looking for an experienced Employee Onboarding Specialist to manage end-to-end pre-hire onboarding activities and ensure a smooth transition for new employees. The role involves coordinating background verification, drug screening, onboarding documentation, start-date scheduling, orientation, and Day 1 communications.

The specialist will work closely with recruiters, hiring managers, Talent Acquisition teams, and new hires to ensure timely completion of onboarding activities while maintaining compliance with organizational policies and procedures.

Key Responsibilities

• Serve as the primary point of contact for candidates during the pre-hire and onboarding stages.

• Coordinate end-to-end pre-boarding activities, first-day logistics, and new-hire orientation.

• Select and initiate appropriate background verification packages based on job codes and work locations.

• Initiate drug testing requirements as per role-specific and location-specific guidelines.

• Review background verification and drug screening results and provide onboarding clearance based on established guidelines.

• Schedule employee start dates and select the appropriate onboarding events in My Learning.

• Update candidate profiles in Workday and move eligible candidates to the Ready for Hire stage.

• Send Day 1 communication to candidates, hiring managers, and recruiters with reporting instructions, badging, I-9 documentation, and orientation details.

• Coordinate with Talent Acquisition Advisors, recruiters, hiring managers, and business units to ensure a seamless onboarding experience.

• Maintain accurate onboarding records, checklists, trackers, and reports in HR systems.

• Support global and regional onboarding programs while ensuring adherence to internal processes and compliance requirements.

Required Qualifications

• Bachelor's degree in Human Resources, Business Administration, or a related field preferred.

• 3–6 years of experience in candidate onboarding or pre-hire operations.

• Prior international onboarding experience is mandatory; US onboarding experience is strongly preferred.

• Familiarity with HRIS platforms such as Workday, SAP SuccessFactors, or BambooHR is an advantage.

• Proficiency in MS Office applications, including Excel, Word, PowerPoint, and Outlook.

Required Skills

• Candidate Onboarding and Pre-Hire Operations

• Background Verification (BGV)

• Drug Screening Coordination

• Workday / HRIS

• Onboarding Documentation and Compliance

• Employee Lifecycle Management

• Stakeholder Management

• Recruitment Coordination

• Communication and Customer Service

• Data Management and Reporting

• Attention to Detail and Multitasking

Preferred Qualifications

• Experience working in a Shared Services, BPO, or Global Business Services (GBS) environment.

• Familiarity with onboarding automation tools and platforms.

• Understanding of US employment documentation and compliance requirements, including I-9.

Important Information

• Night-shift flexibility is mandatory.

• PAN and Date of Birth (DOB) are mandatory for candidate profile creation.

• Former TCS employees are not eligible to apply.