Group Lead - Master Data Management
Gratitude IncGroup Lead - Master Data Management
Job Description
Key Skills
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Role: Group Lead - Master Data Management
Location: Pune
Experience: 10 to 12 Years
Band: BPO 5
Salary: up to 17 LPA
Job code: 433253
SKILLS
English Communication Skills
Root Cause Analysis (RCA)
Experience in Reconciliation & MIS
SAP HCM & Employee Central (EC)
Data Quality & Governance
MS Office Proficiency
REQUIREMENTS
• Strong English communication skills (written & verbal)
• Proven Root Cause Analysis (RCA) capability – mandatory
• Hands-on experience in reconciliation (Recon) and MIS reporting
• Proficiency in MS Office (Excel, PowerPoint, Outlook)
• Hands-on experience with SAP HCM and Employee Central (EC) – mandatory
• Exposure to Data Quality & Governance frameworks – preferred
Knowledge and Hands-on experience of India Labour Laws – mandatory
Manage a team of 15 team members across multiple locations
RESPONSIBILITIES
• Perform and review MDM transaction processing activities
• Manage overall Employee MDM process for various location
• Handle employee master data changes in SAP HCM & EC
• Perform reconciliations and resolve discrepancies
• Conduct Root Cause Analysis for recurring data issues
• Prepare and publish MIS reports and dashboards
• Ensure adherence to data governance, SOX and audit requirements
• Support stakeholders and participate in continuous improvement initiatives
CERTIFICATION
SAP HCM / SuccessFactors – Preferred
Ex Employees can't apply
PAN and DOB are required for profile creation
Role
Database Development & Administration
Timings
Day Shift (Permanent)
Industry
BPO
Work Mode
Work from office
Process
Semi-Voice
Functional Area
IT Software/Hardware
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