Group Lead, Master Data Management

Gratitude Inc

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1 week ago

Group Lead, Master Data Management

10-12 Year(s)

₹ 1.3 - ₹ 1.41 Lacs p.m

Pune

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Job Description

Key Skills

MIS Reports outlook ms excel Strong Communication Skills (Verbal and Written)) Microsoft PowerPoint Proven Root Cause Analysis (RCA) capability Hands-on experience with SAP HCM and Employee Central (EC) Exposure to Data Quality & Governance frameworks Knowledge and Hands-on experience of India Labour Laws

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Job Description – Group Lead, Master Data Management

Job Title: Group Lead – Master Data Management
Location: Pune
Experience: 10–12 Years
Band: BPO 5
CTC: Up to ₹17 LPA

Role Overview

We are looking for an experienced Group Lead – Master Data Management to manage Employee MDM operations across multiple locations and lead a team of 15 members. The role requires strong expertise in SAP HCM, Employee Central, RCA, reconciliation, MIS and India Labour Laws.

Key Skills & Requirements

Strong written and verbal English communication
Hands-on experience with SAP HCM & Employee Central (EC) – mandatory
Proven Root Cause Analysis (RCA) capability – mandatory
Experience in Reconciliation and MIS reporting
Hands-on knowledge of India Labour Laws – mandatory
Experience in Data Quality & Governance
Proficiency in MS Excel, PowerPoint and Outlook
Experience managing teams across multiple locations
Knowledge of SOX and audit requirements

Key Responsibilities

Manage the overall Employee MDM process across various locations
Lead and manage a team of 15 team members
Perform and review MDM transaction processing activities
Handle employee master data changes in SAP HCM & Employee Central
Perform reconciliations and resolve discrepancies
Conduct RCA for recurring data issues
Prepare and publish MIS reports and dashboards
Ensure compliance with data governance, SOX and audit requirements
Manage stakeholders and support continuous improvement initiatives

Certification

SAP HCM / SuccessFactors certification – Preferred

Eligibility

Ex-TCS employees are not eligible
PAN and DOB are required for profile creation

Questionnaire

Please complete the mandatory questionnaire:
https://myglit.com/lateral/cref/365f228042

Role

Team Leader

Timings

Day Shift (Permanent)

Industry

BPO

Work Mode

Work from office

Process

Voice

Functional Area

ITES / BPO / Customer Service

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