Gratitude Inc logo
GRATITUDE INC
APAC · AFRICA · U.S.A

Group Lead - Master Data Management

7 Views 5 hours ago
Experience 10–15 Year(s)
₹
Salary ₹ 1.4 – 1.5 Lacs p.m
Location Pune
1 candidate(s) already applied

Job Description

Role: Group Lead - Master Data Management

Location: Pune

Experience: 10 to 12 Years

Band: BPO 5

Salary: up to 17 LPA

Job code: 433253

SKILLS

English Communication Skills

Root Cause Analysis (RCA)

Experience in Reconciliation & MIS

SAP HCM & Employee Central (EC)

Data Quality & Governance

MS Office Proficiency

REQUIREMENTS

• Strong English communication skills (written & verbal)

• Proven Root Cause Analysis (RCA) capability – mandatory

• Hands-on experience in reconciliation (Recon) and MIS reporting

• Proficiency in MS Office (Excel, PowerPoint, Outlook)

• Hands-on experience with SAP HCM and Employee Central (EC) – mandatory

• Exposure to Data Quality & Governance frameworks – preferred

Knowledge and Hands-on experience of India Labour Laws – mandatory

Manage a team of 15 team members across multiple locations

RESPONSIBILITIES

• Perform and review MDM transaction processing activities

• Manage overall Employee MDM process for various location

• Handle employee master data changes in SAP HCM & EC

• Perform reconciliations and resolve discrepancies

• Conduct Root Cause Analysis for recurring data issues

• Prepare and publish MIS reports and dashboards

• Ensure adherence to data governance, SOX and audit requirements

• Support stakeholders and participate in continuous improvement initiatives

CERTIFICATION

SAP HCM / SuccessFactors – Preferred

Ex TCS Employees can't apply

PAN and DOB are required for profile creation

Key Skills

6 Skills
Root cause analysis Strong English Communication Skills Problem-Solving Skills Attention to detail Hands-on experience with SAP HCM and Employee Central (EC) Proven Root Cause Analysis (RCA) skills

Role Specifications

Role
Account Management
Timings
Rotational Shifts (Permanent)
Industry
BPO
Work Mode
Work from office
Process
Non-Voice
Functional Area
Sales / Business Development / Client Servicing

Similar Jobs

View all
Gratitude Inc logo

About Company

Gratitude Inc
Employer

Gratitude Inc is a global company with presence across APAC, Africa, and USA. We are known for our people, innovation and customer focused approach.

Priyanka Madival
Recruiter - Gratitude Inc
★★★★★ 5.0
Location NA, india
Network 0+ Followers
Activity 500+ Posts
View Profile

Interview Tips

Curated for this role
Guide
Giving the VNA round?
What are the most important skills you acquired as a Soft Skills/VNA trainer?
How would you handle an irate customer?
Explore Interview Guide →
Mobile App

Get the Best Jobs

Right on your fingertips with instant alerts

Search more jobs by Gratitude Inc