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GRATITUDE INC
APAC · AFRICA · U.S.A

Hiring: UK Payroll Team Lead / Subject Matter Expert (SME)

19 Views 16 hours ago
Experience 5–7 Year(s)
₹
Salary ₹ 20 – 30 Thousand p.m
Location Bangalore
4 candidate(s) already applied

Job Description

Job Description

We are looking for a skilled UK Payroll professional with strong experience in payroll operations, statutory compliance, and team coordination. The successful candidate will act as a subject matter expert, ensuring accurate payroll processing, resolving complex payroll issues, supporting team development, and maintaining compliance with UK payroll regulations.

Job Details

  • Location: Bangalore

  • Experience: 5–7 years

  • Band: BPO 3/4

  • Shift: UK Business Hours

Candidate Requirements

Mandatory:

  • 5–7 years of relevant experience in UK payroll operations.

  • Strong knowledge of PAYE, National Insurance, RTI, tax codes, statutory payments, and UK payroll legislation.

  • Hands-on experience in end-to-end payroll processing, HMRC submissions, and payroll reconciliations.

  • Understanding of workplace pensions and automatic enrolment.

  • Experience managing complex payroll transactions, exceptions, corrections, and escalations.

  • Prior experience in team coordination, quality monitoring, and coaching payroll associates.

  • Working knowledge of Workday Payroll or similar enterprise payroll systems.

  • Proficiency in MS Excel, with strong analytical and problem-solving abilities.

  • Experience in shared services, managed services, or outsourced payroll environments.

  • Ability to work UK business hours.

Preferred:

  • CIPP certification or an equivalent UK payroll qualification.

  • Exposure to high-volume or multi-entity payroll operations.

  • Experience with payroll automation, transformation, system implementation, or UAT.

Key Responsibilities

  • Oversee end-to-end UK payroll activities, ensuring accurate and timely payroll delivery.

  • Provide technical guidance on UK payroll legislation, PAYE, National Insurance, RTI, and statutory requirements.

  • Prepare and manage HMRC submissions, including FPS and EPS.

  • Support pension administration and automatic enrolment processes.

  • Review complex payroll cases, adjustments, exceptions, and escalations.

  • Conduct payroll audits, reconciliations, variance analysis, and general ledger reviews.

  • Manage daily team activities, workload distribution, and quality checks.

  • Coach and mentor team members to improve payroll knowledge and performance.

  • Support payroll year-end processes, including P60, P11D, and P11D(b).

  • Identify and implement opportunities for process improvement, automation, and operational efficiency.

Other Details

  • Eligibility: Former TCS employees are not eligible to apply.

  • Mandatory Profile Information: PAN and Date of Birth (DOB) are required for candidate profile creation.

Key Skills

3 Skills
End to End UK Payroll and statutory compliance knowledge 5–7 years of relevant UK payroll experience Strong knowledge of PAYE, RTI, National Insurance, statutory payments, and UK payroll legislation

Role Specifications

Role
Team Leader
Timings
Flexible (Permanent)
Industry
BPO
Work Mode
Work from office
Process
Semi-Voice
Functional Area
ITES / BPO / Customer Service

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About Company

Gratitude Inc
Employer

Gratitude Inc is a global company with presence across APAC, Africa, and USA. We are known for our people, innovation and customer focused approach.

Olumide Micheal
Recruiter - Gratitude Inc
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