Gratitude Inc logo
GRATITUDE INC
APAC · AFRICA · U.S.A

HR Reporting and MIS Specialist

30 Views 1 day ago
Experience 4–9 Year(s)
₹
Salary ₹ 65 – 75 Thousand p.m
Location Bengaluru, Mumbai
8 candidate(s) already applied

Job Description



Job IDs: 418628 (Mumbai) | 418625 (Bangalore)
Job Title: HR Reporting and MIS Specialist
Location: Bangalore / Mumbai
Experience: 4–8 Years (5–7 years in Reporting and Data Analysis preferred)
Band: BPO 3
Salary: Up to ₹9 LPA
Shift Timing: US Shift – 5:30 PM to 3:30 AM IST
Work Mode: Work from Office (WFO)
Employment Type: Full-Time

Job Overview

We are looking for a detail-oriented and analytical HR Reporting and MIS Specialist with strong expertise in HR reporting, data analysis, dashboard creation, and management information systems (MIS).

The ideal candidate will have hands-on experience in preparing HR reports, developing dashboards, managing custom datasets, and delivering accurate, timely insights to global stakeholders and HR Business Partners (HRBPs). The candidate should possess advanced Microsoft Excel skills, working knowledge of Tableau and Cognos, and basic knowledge of Workday reporting.

The role requires excellent English communication skills, strong analytical thinking, attention to detail, and the ability to manage multiple priorities while meeting reporting deadlines and service-level expectations.

Key Responsibilities

1. HR Reporting and Data Analysis

  • Gather, consolidate, analyze, and interpret HR data from multiple sources.

  • Prepare accurate and timely HR reports, MIS reports, dashboards, and customized datasets.

  • Validate data for accuracy, completeness, consistency, and reliability.

  • Support regular, scheduled, and ad hoc reporting requirements.

  • Analyze data trends and provide meaningful insights to support business decisions.

2. Dashboard Development and Reporting Tools

  • Use Advanced Microsoft Excel to prepare, analyze, and present HR data.

  • Develop and maintain dashboards and reports using Tableau and Cognos.

  • Utilize basic Workday reporting knowledge to support HR data and reporting requirements.

  • Identify opportunities to automate and streamline reporting activities.

3. Stakeholder Management

  • Collaborate with global stakeholders and HR Business Partners (HRBPs) to understand reporting requirements.

  • Deliver customized reports and dashboards within agreed timelines.

  • Communicate findings, data discrepancies, and reporting insights professionally.

  • Manage multiple stakeholder requests and prioritize deliverables effectively.

4. SLA and KPI Management

  • Monitor and meet Service Level Agreement (SLA) requirements and reporting deadlines.

  • Maintain high standards of reporting accuracy, quality, and productivity.

  • Track relevant Key Performance Indicators (KPIs) and ensure timely completion of assigned tasks.

  • Identify and resolve reporting issues to minimize errors and delays.

5. Documentation and Process Improvement

  • Maintain documentation covering reporting processes, data definitions, and standard reports.

  • Prepare clear process guides, Standard Operating Procedures (SOPs), and step-by-step instructions.

  • Validate reporting documentation and ensure compliance with established procedures.

  • Identify process gaps and recommend improvements to enhance efficiency and accuracy.

6. Compliance and Confidentiality

  • Handle sensitive employee and HR information responsibly.

  • Follow company policies, data confidentiality requirements, and reporting standards.

  • Ensure data integrity and adherence to established governance procedures.

  • Support special reporting projects and other tasks as required.

Required Skills and Qualifications

  • Any graduate degree.

  • 4–8 years of overall experience, with 5–7 years of relevant Reporting and Data Analysis experience preferred.

  • Mandatory proficiency in Advanced Microsoft Excel.

  • Mandatory knowledge of reporting and data visualization tools such as Tableau and Cognos.

  • Basic knowledge of Workday Reports.

  • Experience in HR reporting, MIS, dashboard preparation, and data validation.

  • Strong understanding of SLAs, KPIs, and reporting quality standards.

  • Excellent written and verbal English communication skills.

  • Strong analytical, problem-solving, and critical-thinking abilities.

  • Good documentation, stakeholder management, and process improvement skills.

  • Ability to manage multiple priorities and meet deadlines in a fast-paced environment.

Working Conditions

  • Shift: US working hours, 5:30 PM to 3:30 AM IST.

  • Work Mode: Work from Office (WFO); work from home is not available.

  • Candidates must be flexible to work extended hours when required to meet business deadlines.

  • The role involves regular interaction with global stakeholders.

Important Eligibility Criteria

  • Ex-TCS employees are not eligible to apply.

  • PAN and Date of Birth (DOB) are mandatory for profile creation.

  • Candidates must be comfortable working night shifts from the Bangalore or Mumbai office.

Ideal Candidate Profile

The ideal candidate is an experienced HR reporting and MIS professional with strong Excel skills, practical exposure to Tableau and Cognos, and the ability to transform HR data into accurate reports and actionable insights. They should be detail-oriented, proactive, comfortable working with global stakeholders, and committed to meeting reporting SLAs while maintaining confidentiality and data quality.

Interested candidates who meet the eligibility criteria are encouraged to apply.



Key Skills

12 Skills
Analytical Cognos Data Analysis Management information system (MIS) Tableau Stakeholder Management workday Communication Skills KPI QA, data validation, and testing Advanced Microsoft Excel SLA and Quality Management

Role Specifications

Role
MIS Analyst
Timings
US-Type Shift (Permanent)
Industry
BPO
Work Mode
Work from office
Process
Semi-Voice
Functional Area
ITES / BPO / Customer Service

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Gratitude Inc
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Gratitude Inc is a global company with presence across APAC, Africa, and USA. We are known for our people, innovation and customer focused approach.

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