Job Title: HRO Learning & Development – German Language

Job Summary

TCS is looking for a dynamic and detail-oriented professional for the HRO Learning & Development profile to support learning administration and training operations for global HR processes.

The role involves coordinating training activities, maintaining learning records, managing stakeholder communication, and ensuring the smooth execution of learning programs. The ideal candidate must be proficient in German and English and committed to delivering high-quality service while meeting established process and compliance standards.

Key Responsibilities

• Support end-to-end Learning & Development operations within the HRO environment.

• Coordinate training schedules, learning events, and stakeholder communications in German and English.

• Manage training nominations, learning records, completion tracking, and related documentation.

• Coordinate with internal teams, managers, employees, and vendors to ensure effective learning delivery.

• Maintain accurate reports, dashboards, and training administration records.

• Ensure compliance with Service Level Agreements (SLAs), quality standards, and established procedures.

• Handle learner queries and provide timely resolutions for training-related requests.

• Support continuous improvement initiatives in learning administration processes.

• Maintain data accuracy and confidentiality while handling employee and training information.

Required Qualifications

• Graduate in any discipline.

• 1–4 years of experience in HRO, HR Operations, Learning & Development, shared services, or back-office operations.

• Mandatory German language proficiency with B1/B2 certification.

• Good written and verbal communication skills in both German and English.

• Basic understanding of HR processes or Learning & Development operations is preferred.

• Working knowledge of MS Office, including Excel, Word, and PowerPoint.

• Strong attention to detail, coordination, and organizational skills.

Preferred Skills

• Ability to work in a fast-paced, process-driven environment.

• Strong interpersonal and stakeholder management skills.

• Exposure to HR systems or learning management platforms.

• Flexibility to work night and rotational shifts.

• Willingness to work from the Bangalore office and support business requirements.

Important Eligibility Criteria

• German B1/B2 certification is compulsory.

• Education: Graduation in any discipline.

• Experience: 1–4 years in a relevant domain.

• Former TCS employees are not eligible to apply.

• PAN and date of birth (DOB) are mandatory for profile creation.