IID Coordinator (Accounts Payable Analyst – Invoice Dispute Management) | Onsite Mumbai Leading BPO

Role: IID Coordinator (Accounts Payable Analyst – Invoice Dispute Management)

Location: Mumbai

Experience: 4-8 years

Band: BPO 3

Salary: up to 9 LPA
Shift Timing: Willing to work from office in US shift between 5:00 PM IST to 3:00 AM IST (permanent shift).


Education:

 Minimum 15 years of regular, full-time education (10 + 2 + 3)


Skills:

• Excellent interpersonal communication skills and the ability to work effectively with colleagues, suppliers, and customers.

• Experience in Accounts Payable or Invoice Dispute Management (preferred).

• Strong analytical and problem-solving skills with attention to detail.

• Proficiency in ERP systems (SAP and Oracle) and MS Excel.

• Ability to manage multiple disputes and meet deadlines in a fast-paced environment.


Responsibilities:

• Perform end-to-end Accounts Payable functions, including invoice receipt, validation

and payment processing.

• Support the Procure-to-Pay (P2P) process from an Accounts Payable perspective using

ERP systems.

• Conduct three-way matching between purchase orders, invoices, and goods receipt

notes (GRN).

• Identify, raise, and manage invoice disputes related to price variance, quantity

mismatch, duplicate invoices, tax issues, and missing documentation.

• Coordinate with vendors and internal stakeholders to resolve invoice discrepancies in a

timely manner.


• Request, review, and validate supporting documents such as revised invoices, credit

notes, and proof of delivery (POD).

• Track and monitor open and aged disputes, ensuring proper documentation and closure

within SLA timelines.

• Maintain strong working relationships and professional rapport with stakeholders and

cli ents to ensure smooth AP operations and timely dispute resolution.

• Maintain accurate records and compliance with internal controls and SOPs.

• Assist with month-end close activities, reconciliations, and reporting related to AP and

voice disputes.



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