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GRATITUDE INC
APAC · AFRICA · U.S.A

IID Coordinator Accounts payable

373 Views 1 week ago
Experience 4–8 Year(s)
₹
Salary ₹ 63 – 70 Thousand p.m
Location Mumbai (goregoan, jogeshwari)
89 candidate(s) already applied

Job Description

Role: IID Coordinator (Accounts Payable Analyst – Invoice Dispute Management)

Location: Mumbai

Experience: 4-8 years

Band: BPO 3

Salary Budget: Up to 9 LPA

Job Code: 429289

Shift Timing: Willing to work from office in US shift between 5:00 PM IST to 3:00 AM IST (permanent shift)


Education:

- Minimum 15 years of regular, full-time education (10 + 2 + 3)


Skills:

- Excellent interpersonal communication skills and the ability to work effectively with colleagues, suppliers, and customers

- Experience in Accounts Payable or Invoice Dispute Management (preferred)

- Strong analytical and problem-solving skills with attention to detail

- Proficiency in ERP systems (SAP and Oracle) and MS Excel

- Ability to manage multiple disputes and meet deadlines in a fast-paced environment


Responsibilities:

- Perform end-to-end Accounts Payable functions, including invoice receipt, validation and payment processing

- Support the Procure-to-Pay (P2P) process from an Accounts Payable perspective using ERP systems

- Conduct three-way matching between purchase orders, invoices, and goods receipt notes (GRN)

- Identify, raise, and manage invoice disputes related to price variance, quantity mismatch, duplicate invoices, tax issues, and missing documentation

- Coordinate with vendors and internal stakeholders to resolve invoice discrepancies in a timely manner

- Request, review, and validate supporting documents such as revised invoices, credit notes, and proof of delivery (POD)

- Track and monitor open and aged disputes, ensuring proper documentation and closure within SLA timelines

- Maintain strong working relationships and professional rapport with stakeholders and clients to ensure smooth AP operations and timely dispute resolution

- Maintain accurate records and compliance with internal controls and SOPs

- Assist with month-end close activities, reconciliations, and reporting related to AP and voice disputes



Key Skills

4 Skills
P2P Disputes Management Strong knowledge of Accounts Payable and P2P processes Proficiency in ERP systems (SAP and Oracle) and MS Excel

Role Specifications

Role
Account Manager
Timings
Rotational Shifts (Permanent)
Industry
BPO
Work Mode
Work from office
Process
Voice
Functional Area
ITES / BPO / Customer Service

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About Company

Gratitude Inc
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Gratitude Inc is a global company with presence across APAC, Africa, and USA. We are known for our people, innovation and customer focused approach.

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Recruiter - Gratitude Inc
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