Gratitude Inc logo
GRATITUDE INC
APAC · AFRICA · U.S.A

Lead Finance Analyst (OTC) — Order to Cash

4 Views 1 hour ago
Experience 4–8 Year(s)
₹
Salary Confidential
Location Nagpur
1 candidate(s) already applied

Job Description

Location: Nagpur | Experience: 4–8 Years | Band: BPO 3 | Salary: Up to ₹9 LPA


JOB DESCRIPTION
We are hiring a Lead Finance Analyst (OTC) to lead Order-to-Cash operations for our Travel, Transport & Hospitality (TTH) domain in Nagpur. This role is ideal for a finance professional with strong OTC expertise, team leadership capabilities, and hands-on experience in cash applications, billing, reconciliations, and bad debt management.



REQUIREMENTS
Finance/Commerce graduate with at least 4 years of experience in OTC/F&A operations


Strong verbal and written communication skills


Good understanding of:


Cash Applications


Billing


Reconciliations


Bad Debt Management


Analytical thinking and result-oriented approach with client/stakeholder management skills


Ability to drive the team, team collaboration, and capacity to train the team


Capability to work under time pressure in a dynamic environment


Good knowledge of MS Office — Excel, Word, PowerPoint for Monthly/Quarterly MIS reporting


Ability to adhere to a strong control environment


A good team player


Ability to drive efficiencies and process improvements


Ability to be agile and cross-train effectively


Flexible in shifts, working from Nagpur location


KEY RESPONSIBILITIES
Good oral and written communication skills in English — with all internal and external stakeholders


Clear and concise responses to queries and escalations


Ensure SOPs are accurately documented, updated, and adhered to


An analytical mind — follows a process, understands why tasks are performed, spots errors, and offers ways to improve quality


Problem solver with a growth mindset


Good attention to detail


Strong Excel skills (e.g., Pivot Tables, VLOOKUPs)


Understands the implications of deadlines (at month-end and project-based)


DOMAIN
Travel, Transport and Hospitality (TTH)


EDUCATION
Bachelor's/Master's in Commerce, BBA, BCCA, MBA — required

​
WHY JOIN US?

Salary up to ₹9 LPA


Prime Nagpur location


Leadership role in OTC and F&A shared services


Exposure to Cash Applications, Billing, Reconciliations, and Bad Debt Management


Career growth in finance operations


Dynamic and supportive team environment

Key Skills

4 Skills
billing process Finance Analyst Preparing journal entries; debit and credit entries. Knowledgeable in General ledgers account, accounts reconciliations. Reconciling GL transactions and GL Balances OTC & PTP Supply Chain Processes

Role Specifications

Role
Team Leader
Timings
Rotational Shifts (Permanent)
Industry
BPO
Work Mode
Work from office
Process
Semi-Voice
Functional Area
ITES / BPO / Customer Service

Similar Jobs

View all
Gratitude Inc logo

About Company

Gratitude Inc
Employer

Gratitude Inc is a global company with presence across APAC, Africa, and USA. We are known for our people, innovation and customer focused approach.

Jecinta Kariuki
Recruiter - Gratitude Inc
★★★★★ 5.0
Location NA, kenya
Network 1+ Followers
Activity 500+ Posts
View Profile

Interview Tips

Curated for this role
Guide
Giving the VNA round?
What are the most important skills you acquired as a Soft Skills/VNA trainer?
How would you handle an irate customer?
Explore Interview Guide →
Mobile App

Get the Best Jobs

Right on your fingertips with instant alerts

Search more jobs by Gratitude Inc