Gratitude Inc banner
Gratitude Inc logo

Legal Operations Specialist – US Client Support

Gratitude Inc
194 Views
3 weeks ago

Legal Operations Specialist – US Client Support

5-11 Year(s)
₹ 80 - ₹ 90 Thousand p.m
Bangalore (Bangalore)
Bangalore (Bangalore)

Job Description

Key Skills

LLB or LLM as a full time regular education Strong knowledge of US litigation procedures, FRCP, and eDiscovery obligations. Excellent legal drafting and communication skills. experience in litigation support, corporate legal operations, or law firm environment handling US matters

54 candidate(s) have already applied for this Job. Apply now

 Legal Operations Specialist – US Client Support

Location: Bangalore, India | Work Setup: Onsite | Shift: 3:30 PM – 1:30 AM OR 6:30 PM – 4:30 AM IST, as per client

Job Type: Full-time | Band: BPO 3/4 | Experience: 5–10 Years 

Job ID: 410729 | Salary: 11–12 LPA


Role Overview

Support US-based legal teams with critical legal operations. Own legal holds, counsel engagement letters, and settlement check requests. Ensure compliance with US litigation, eDiscovery, and settlement standards in a fast-paced environment.


Key Responsibilities

- Legal Holds: Draft and issue legal hold notices per US litigation & eDiscovery requirements. Coordinate with internal stakeholders and external counsel for timely implementation. Track and maintain legal hold acknowledgment records

- Engagement Letters: Prepare/review engagement letters for external counsel per US legal/ethical standards. Ensure accuracy of scope, fee arrangements, and policy compliance. Liaise for approvals and execution

- Settlement Check Requests: Prepare settlement payment documentation per US agreements. Coordinate with Finance for timely processing and tracking. Maintain logs and reports for audit/compliance


Required Skills & Experience

- Domain: Strong knowledge of US litigation procedures, FRCP, and eDiscovery obligations. Familiarity with contract law, engagement terms, and settlement processes

- Experience: LL.B or equivalent Law degree. 5–10 years in litigation support, corporate legal ops, or law firm environment handling US matters. [JD notes 3–5 yrs exposure to legal holds/engagements/settlements]

- Skills: Excellent legal drafting & communication, Proficiency in MS Office and legal document management systems, Ability to manage multiple priorities and strict deadlines


Preferred Technical Skills

Experience with eDiscovery platforms: Relativity, Exterro. Familiarity with compliance tools and workflow management systems.


Certifications – Preferred

ACEDS – Certified eDiscovery Specialist, IAPP Privacy Certification or similar compliance certifications


Key Competencies

Attention to detail & accuracy, Strong organization & time-management, Independent working, Global cross-functional collaboration

Role

Customer Service Executive

Timings

Rotational Shifts (Permanent)

Industry

BPO

Work Mode

Work from office

Process

Semi-Voice

Functional Area

ITES / BPO / Customer Service

Note: Myglit doesn't charge any money from candidates. If you have been asked to pay money to get this job then report to us immediately at support@myglit.com.

Recruiter profile

Norman Bogonko

Recruiter - Gratitude Inc

NA, kenya

4+ Followers

500+ Posts

Interview Tips

  • Giving the VNA round?
  • What are the most important skills you acquired as a Soft Skills/VNA trainer?
  • How would you handle an irate customer?

Get the Best Jobs
on your Fingertips

Similar Jobs

Company logo

Team Lead Urgent

Gratitude Inc

1 - 10 Year(s)

Technical support Adobe suit Team Leader

Confidential

Hyderabad, India

1 - 9 Year(s)

Stakeholder Management Utilities Process Knowledge of MS Office – Excel, PowerPoint, Word

₹ 50 - ₹ 55 Thousand p.m

Kolkata, India

4 - 6 Year(s)

Accounts Receivable billing process BPO Insurance

₹ 50 - ₹ 53 Thousand p.m

Pune, India

4 - 8 Year(s)

Account Reconciliation Hands-on experience with ERP systems (SAP, Oracle, NetSuite, or similar) Financial Controlling

₹ 55 - ₹ 75 Thousand p.m

Delhi, India

5 - 8 Year(s)

Excellent verbal and written English communication skills Excellent leadership, communication (written and oral) and interpersonal skills Strong attention to detail, and organizational skills

₹ 60 - ₹ 75 Thousand p.m

Bengaluru, India

2 - 5 Year(s)

Microsoft Office Supply Chain procurement

₹ 60 - ₹ 70 Thousand p.m

Delhi, India

18 - 25 Year(s)

Team Leader Workforce Management BPO Skills

₹ 2.75 - ₹ 3.25 Lacs p.m

Mumbai, India

1 - 12 Year(s)

Supply Chain Analytical Skills spanish language

₹ 60 - ₹ 65 Thousand p.m

Thane, India

1 - 4 Year(s)

Basic knowledge of procurement operations, supply chain operations, PR/SC handling, PO creation support, and process compliance. Spanish language proficiency, including ability to read, understand, and communicate process-related information effectively. Understand Customer Quality and Productivity Expectations

Confidential

Hyderabad, India

2 - 5 Year(s)

Mandarin International Call Centre bachelors degree

Confidential

Noida, India