Gratitude Inc logo
GRATITUDE INC
APAC · AFRICA · U.S.A

Master Data Management Lead – HR Operations

11 Views 12 hours ago
Experience 5–10 Year(s)
₹
Salary ₹ 50 – 75 Thousand p.m
Location Chennai
3 candidate(s) already applied

Job Description




Location: Chennai
Experience: 5–8 Years
Band: BPO 3
Salary: Up to ₹9 LPA
Role: Master Data Management Lead / Master Data Management Assistant Manager
Industry: Accounting / Finance (closest available match, if using the specified dropdown taxonomy)
Employment Type: Full-time

Job Overview

We are looking for an experienced Master Data Management Lead to manage HR employee master data across HR, Payroll, Timekeeping, and Benefits systems. The role is responsible for ensuring data accuracy, integrity, compliance, and timely processing of employee lifecycle transactions.

The candidate will work closely with HR Business Partners, Payroll, Benefits, and IT teams to maintain accurate employee records, resolve data discrepancies, and ensure seamless integration across systems such as ADX, WinTeam, and LISA.

Key Responsibilities

  • Maintain and update employee master data, including cost centers, compensation, pay rates, union codes, office locations, supervisors, and job titles.

  • Process employee lifecycle transactions, including new hires, promotions, transfers, demotions, terminations, reactivations, and leave of absence updates.

  • Manage employee personal information updates, including addresses, contact details, banking information, and Social Insurance Numbers (SIN).

  • Perform data reconciliation between ADX, WinTeam, and LISA systems.

  • Identify and resolve data discrepancies, system fallouts, and payroll-related errors.

  • Conduct periodic audits and reviews of employee records, pay rates, job data, and anniversary bonuses.

  • Ensure compliance with internal policies, labor laws, union agreements, and organizational procedures.

  • Coordinate with Payroll, Benefits, HR Business Partners, and IT teams for smooth data processing.

  • Raise and manage IT service tickets related to employee data updates and system access requirements.

  • Prepare and analyze reports to maintain data accuracy and operational efficiency.

Required Skills

  • Master Data Management (MDM)

  • HR Operations

  • HR Data Administration

  • Employee Lifecycle Management

  • Payroll Operations

  • HRIS Systems

  • Data Validation & Reconciliation

  • Data Auditing

  • Employee Records Management

  • ADX / WinTeam / LISA

  • MS Excel & Reporting

  • Analytical and Problem-Solving Skills

  • Stakeholder Management

Eligibility Criteria

  • Bachelor's degree in Human Resources, Business Administration, Commerce, or a related field.

  • 5–8 years of experience in HR Operations, Payroll Operations, Master Data Management, or Order Management.

  • Hands-on experience with HRIS, payroll, and timekeeping systems.

  • Strong understanding of employee lifecycle transactions and HR data management.

  • Excellent analytical, communication, and coordination skills.

Additional Information

  • Candidates must be willing to work from the Chennai location.

  • Former TCS employees are not eligible to apply.

  • PAN and Date of Birth (DOB) are mandatory for candidate profile creation.

Interested candidates with relevant experience in HR Operations, Payroll, and Master Data Management are encouraged to apply.



Key Skills

9 Skills
Reporting HRIS ms excel HR operations QA, data validation, and testing Master data management Strong understanding of HR operations, payroll inputs, and employee lifecycle management Experience with HRIS, payroll, and timekeeping systems (e.g., ADX, WinTeam, LISA or similar platforms) 5–8 years of experience in HR Operations, Payroll Operations, or Order management

Role Specifications

Role
Data Entry Specialist
Timings
Flexible (Permanent)
Industry
BPO
Work Mode
Work from office
Process
Non-Voice
Functional Area
ITES / BPO / Customer Service

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About Company

Gratitude Inc
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Gratitude Inc is a global company with presence across APAC, Africa, and USA. We are known for our people, innovation and customer focused approach.

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Recruiter - Gratitude Inc
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