Network Support Engineer Leading International BPO Company Pune
Gratitude IncNetwork Support Engineer Leading International BPO Company Pune
Job Description
Key Skills
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Role/Skill: Network Support Engineer
Location: Hyderabad | Pune
Experience: 2–3 years
Band: BPO 1/2
Salary: 6-7 LPA
We are seeking a candidate with 2–3 years of experience in endpoint and basic network support. The role involves providing L1/L2 support for end-user systems and assisting with day-to-day network and security operations. The candidate should have basic knowledge of Cisco Switching & Routing and Palo Alto Firewall fundamentals. Strong troubleshooting, documentation, and communication skills are required. One basic certification is mandatory (CCNA, Network+, or equivalent).
Responsibilities:
Provide endpoint support for desktops, laptops, OS, and standard IT applications
Troubleshoot basic network issues related to LAN, VLANs, IP addressing, and connectivity
Assist in monitoring and basic configuration checks on Cisco switches and routers
Support Palo Alto Firewall operations such as rule verification, NAT checks, and log monitoring
Respond to incidents and service requests as per SLA and maintain proper documentation
Location:- Hyderbad | Pune
**Ex TCS Employees can't apply
PAN and DOB are required for profile creation**
Role
IT Support
Timings
Rotational Shifts (Permanent)
Industry
BPO
Work Mode
Work from office
Process
Non-Voice
Functional Area
IT Software/Hardware
Note: Myglit doesn't charge any money from candidates. If you have been asked to pay money to get this job then report to us immediately at support@myglit.com.
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