PROCUREMENT OPERATIONS - FRENCH
Gratitude IncPROCUREMENT OPERATIONS - FRENCH
Job Description
Key Skills
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JOB POST TITLE:
PROCUREMENT OPERATIONS - FRENCH RESOURCE | HYDERABAD | UPTO 9 LPA | BPO 2/3 | NIGHT SHIFT
COMPANY:
LOCATION: Hyderabad, India
WORK SETUP: Onsite
BAND: BPO 2 / BPO 3
EXPERIENCE: 2 - 5 Years
SALARY: Up to 9 LPA
JOB CODE: 423862
SHIFT: Night Shift 5:00 PM – 2:30 AM and 10:00 PM – 7:00 AM
INDUSTRY: BPO / Procurement / Supply Chain / Language Support[Confidential]
JOB DESCRIPTION:
Provide effective French language support for procurement operations, ensuring alignment with client legal and statutory requirements, agreed company processes, and Service Level Agreements.
KEY RESPONSIBILITIES:
1. Delivery
- Use French language proficiency to read, understand, and communicate business and process-related information
- Work quickly, safely, and efficiently to meet Service Level Agreements
- Ensure products and procurement requests are processed and delivered within agreed timelines
- Apply basic understanding of Procurement and Supply Chain Operations while supporting language-based procurement activities
- Receive PR/SC requests, perform standard due diligence and validation checks, and support Purchase Order creation while interpreting French language inputs
- Ensure accuracy and SLA compliance by monitoring productivity on daily, weekly, and monthly basis
- Identify, support, and implement process improvement initiatives
- Maintain and implement a personal development plan with immediate supervisor
- Adhere to standard operating procedures and training manuals
- Ensure quality compliance for all deliverables
- Complete assigned activities within agreed deadlines
- Be flexible to work rotational night shifts
2. Business Partnership
- Foster and maintain effective communication within the team
- Build and maintain positive business relationships with internal and external stakeholders
- Support French language communication with stakeholders to facilitate timely clarification and resolution of operational queries
- Attend weekly calls and other business communications with the client’s local teams as required
3. Domain-Specific Responsibilities
- Apply basic understanding of procurement process cycle and supply chain operations
- Ensure timely and accurate processing, receipt, and validation of procurement requests
- Handle customer and third-party stakeholder queries
- Follow up on open items to ensure timely closure
- Adhere to the customer-provided escalation matrix for unresolved items
- Perform peer-to-peer quality checks to minimize processing errors
REQUIRED SKILLS:
- Primary Skill: Proficiency in French with ability to read, understand, and communicate process-related information effectively
- Secondary Skills: Basic knowledge of Procurement Operations and Supply Chain Operations
- Experience or understanding of PR/SC processing, Purchase Order creation support, and process compliance
- Proficient in Microsoft Office
- Good understanding of customer quality and productivity expectations
Role
Account Manager
Timings
Rotational Shifts (Permanent)
Industry
BPO
Work Mode
Work from office
Process
Voice
Functional Area
ITES / BPO / Customer Service
Note: Myglit doesn't charge any money from candidates. If you have been asked to pay money to get this job then report to us immediately at support@myglit.com.
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